Problem Solving
568
Problem Solving
15
033-341
[Cause] An unsupported device is connected instead of Fax Kit 3.
[Remedy] Contact our Customer Support Center.
033-500
033-501
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation again. If
receiving, ask the sender to send again.
033-502
[Cause] A response is not received for the fax.
[Remedy] Confirm the recipient, and then execute the operation again.
Also, confirm the recipient's machine (memory is full, machine
is being maintained, or other conditions), and execute the
operation again.
033-504
[Cause] An error occurred during fax transmission and the
communication was terminated.
[Remedy] If this error occurred when sending a fax, execute the operation
again. If this error occurred when receiving a fax, ask the sender
to send again.
033-505
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the recipient, and then execute the operation again. If
receiving, ask the sender to send again.
033-506
[Cause] Communication was terminated at the recipient's machine.
[Remedy] The job may have been canceled at the recipient. If the job was
not canceled, check whether the other machine has a problem,
and execute the operation again.
033-507
[Cause] The recipient's machine cannot receive.
[Remedy] Confirm the recipient's machine (memory is full, machine is
being maintained, or other conditions), and execute the
operation again.
033-508
[Cause] No spooling documents exist at the other machine.
[Remedy] Ask the other party to prepare polling documents, and execute
the operation again.
033-509
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not resolved,
confirm the condition of the other machine.
033-510
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the condition of the line and the other machine, and
execute the operation again.
033-511
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the following conditions:
z
Whether a polling document exists at the other machine
z
Whether a document is jammed at the other machine
z
Whether the passwords match
033-512
[Cause] The other party cannot execute Relay Broadcast.
[Remedy] Confirm whether the other party can execute Relay Broadcast.
033-513
[Cause] The other machine does not have the Folder feature.
[Remedy] Confirm whether the other machine has the Folder feature.
Error Code
Cause and Remedy
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