Error Code
511
Problem Solving
15
017-750
[Cause] A plug-in error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, reinstall the plug-in.
017-751
[Cause] A plug-in error occurred.
[Remedy] Confirm the detail from [Transmission Report - Job Undelivered].
017-755
[Cause] Cannot download a software.
[Remedy] Take one of the following measures:
z
Confirm that [Enabled] is checked in CentreWare Internet
Services under [Properties] > [Services] > [Machine
Software]> [Upgrades].
z
Download the software through USB connection.
017-759
[Cause] An error occurred during firmware update in the machine.
[Remedy] Contact our Customer Support Center.
017-760
[Cause] An error occurred in connecting to the POP3 server.
Probable causes are follows.
1) When connecting to the POP3 server by the TLS
communication, the port number is incorrect.
2) When connecting to the POP3 server by the SSL
communication, an internal error occurred.
[Remedy] For 1), set the correct port number for the POP3 server.
For 2), switch off the machine power, make sure that the
touchscreen is blank, and then switch on the machine power. If
the error still is not resolved, contact our Customer Support
Center.
017-761
[Cause] A SSL server authentication error occurred because the server
certificate for the POP3 server is invalid.
[Remedy] Use the valid server certificate for the POP3 server.
017-762
[Cause] The server certificate for the POP3 server is before the valid
period.
[Remedy] Be sure to match the time set on the POP3 server and the
machine. If the time matches, use the valid server certificate.
017-763
[Cause] The server certificate for the POP3 server is expired.
[Remedy] Be sure to match the time set on the POP3 server and the
machine. If the time matches, use the valid server certificate.
017-764
[Cause] The server addresses of the POP3 server and the server
certificate are not same.
[Remedy] Use the valid server certificate in which the correct server
address is written.
017-765
[Cause] An error occurred in connecting to the POP3 server.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
Error Code
Cause and Remedy