14 Problem Solving
448
Problem Solving
14
021-574
[Cause] 3G communication by 3Gnet-BOX was failed to start because an error requiring the
initialization of 3Gnet-BOX and the restart of the machine was detected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-575
[Cause] An error occurred in the machine through the 3G communication by way of 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-576
[Cause] A communication error in DNS server occurred through 3G communication by way of
3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-577
[Cause] The name resolution of EP server was failed in 3G communication by way of 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-578
[Cause] The name resolution of the certificate authority that had issued the EP client certificate
was failed in 3G communication by way of 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-579
[Cause] An error occurred in the machine through the 3G communication by way of 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-580
[Cause] The communication is disabled in 3G communication by way of 3Gnet-BOX with this
machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-581
[Cause] The name resolution for Remote Download server was failed through 3G
communication by way of 3Gnet-BOX.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
021-700
[Cause] The USB cable is unplugged or the USB interface may be out of order.
[Remedy] Confirm that the USB cable is connected and switch off the machine power, make sure
that the touch screen is blank, and then switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
021-701
[Cause] The USB interface error occurred.
[Remedy] Retry after waiting for a while or confirm that the USB cable is connected and switch off
the machine power, make sure that the touch screen is blank, and then switch on the
machine power. If the error still is not resolved, contact our Customer Support Center.
Error Code Cause and Remedy
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