10
Installation Overview ..............................................................................................................................400
Enabling Authentication........................................................................................................................400
Changing the Default Authorization Group Settings.................................................................403
Creating an Authorization Group.......................................................................................................403
Configuration for IC Card Reader (Optional) ...................................................................................... 405
Step 1 Preparations .................................................................................................................................405
Step 2 Logout Method Using the Smart Card ..............................................................................405
Step 3 Registering Smart Card Information..................................................................................406
Configuration for Account Administration...........................................................................................407
Step 1 Selecting an Accounting Type...............................................................................................407
Step 2 Registering User Information................................................................................................407
User Authentication Operations ...............................................................................................................409
Authenticating Login Users .................................................................................................................. 409
Changing Passcode..................................................................................................................................410
15 Problem Solving....................................................................................................................................411
Troubleshooting............................................................................................................................................... 412
Machine Trouble..............................................................................................................................................413
Image Quality Trouble..................................................................................................................................418
Trouble during Copying................................................................................................................................423
Unable to Copy..........................................................................................................................................423
The Copy Result is Not What was Expected..................................................................................424
Trouble during Printing.................................................................................................................................426
Unable to Print...........................................................................................................................................426
The Print Result is Not What was Expected...................................................................................427
Trouble during Faxing...................................................................................................................................428
Sending Problems.....................................................................................................................................428
Receiving Problems .................................................................................................................................. 432
Trouble during Scanning..............................................................................................................................436
Unable to Scan with the Machine......................................................................................................436
Unable to Import Scanned Documents to the Computer........................................................437
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................438
Unable to Send E-mail ............................................................................................................................439
The Image is not What was Expected .............................................................................................439
Network-related Problems........................................................................................................................... 441
When you cannot communicate with other SMB machines...................................................441
When using TCP/IP ..................................................................................................................................441
CentreWare Internet Services Problems..........................................................................................442
E-mail Features Problems......................................................................................................................443
Internet/Intranet Connection Problems .........................................................................................444
IPv4 and IPv6 Connection Problems ................................................................................................ 446
Media Print - Text Trouble........................................................................................................................... 449
Error Code...........................................................................................................................................................450
Other Errors .................................................................................................................................................549
Paper Jams......................................................................................................................................................... 550
Paper Jams in Cover A ............................................................................................................................551
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