Error Code
475
Problem Solving
15
017-741
[Cause] The job flow cannot be activated.
[Remedy] Take one of the following measures:
z
Install the latest plug-in.
z
Confirm the job flow settings.
017-742
[Cause] An error occurred while connecting to the forwarding server.
[Remedy] Check the network connection and the address of the forwarding server.
017-743
[Cause] Cannot login to the forwarding server.
[Remedy] Confirm the user ID and the password.
017-744
[Cause] An error occurred while connecting to the forwarding server.
[Remedy] Confirm the followings:
You can access to the same path using a computer. There is enough memory capacity
left in the storage destination.
017-745
[Cause] Data could not be sent due to the lack of hard disk memory capacity.
[Remedy] Take one of the following measures:
z
Send with lower resolution.
z
Send in smaller size.
z
Send with fewer pages by dividing the job.
z
Send with [Black & White] set as the [Output Color].
017-746
[Cause] A hard disk error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
017-747
[Cause] Connection to ApeosWare Authentication Agent to the database timed out because of
an overload.
[Remedy] Wait for a while, and then execute the operation again. If the same message is
displayed again, contact our Customer Support Center.
017-748
[Cause] Data could not be sent due to the incorrect machine setting.
[Remedy] Confirm the network setting of the machine.
017-749
[Cause] An error occurred.
[Remedy] Confirm the job flow settings.
017-750
[Cause] A plug-in error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, reinstall the plug-in.
017-751
[Cause] A plug-in error occurred.
[Remedy] Confirm the detail from [Transmission Report - Job Undelivered].
017-755
[Cause] Cannot download a software.
[Remedy] Take one of the following measures:
z
Confirm that [Enabled] is checked in CentreWare Internet Services under [Properties]
> [Services] > [Machine Software]> [Upgrades].
z
Download the software through USB connection.
017-759
[Cause] An error occurred during firmware update in the machine.
[Remedy] Contact our Customer Support Center.
Error Code Cause and Remedy