Fuji Xerox ApeosPort-VI C2271 Administrator's Guide

Problem Solving
568
Problem Solving
15
016-780
[Cause] A hard disk error occurred during scanned image conversion
processing.
[Remedy] The hard disk may be defective. To replace the hard disk,
contact our Customer Support Center.
016-781
[Cause] Probable causes are as follows:
1) The mail server cannot be found during e-mail sending (TCP/
IP session establishment failed).
2) The machine received an SMTP server error from the mail
server during e-mail sending.
[Remedy] 1) Take one of the following measures:
z
Check whether the network cables are plugged in
securely.
z
Check whether the IP address of the SMTP server
when an IP address is used for server
specification.
2) Enter the host name using ASCII characters.
Available ASCII characters are follows:
z
alphabets
z
numerals
Reference
z
Check whether or not ASCII characters are used in [Tools] > [Connectivity & Network Setup] >
[Machine's E-mail Address/Host Name].
016-786
[Cause] When using the Scan feature, the machine could not write the
file to the hard disk.
[Remedy] Take one of the following measures:
z
Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
z
Load paper on the paper tray as necessary.
z
If the error occurs when sending an e-mail, take one of the
following measures:
z
Lower the resolution.
z
Reduce the size.
z
Reduce the number of pages, and divide the job into
several e-mails to send.
z
Send the job by setting [Color Scanning] to [Black & White].
016-788
[Cause] Failed to retrieve a file from the Web browser.
[Remedy] Take one of the following measures, and then execute the
operation again:
z
Reload the browser page.
z
Restart the browser.
z
Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power.
Error Code
Cause and Remedy

Fuji Xerox ApeosPort-VI C2271 Specifications

General

Brand	Fuji Xerox
Model	ApeosPort-VI C2271
Category	All in One Printer
Language	English