Problem Solving
630
Problem Solving
15
027-772
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been
specified under [Tools] > [Connectivity & Network Setup] >
[Machine's E-mail Address/Host Name]. If the error still is not
resolved, confirm with your network administrator whether the
SMTP server supports the HELO command.
027-773
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Wait for a while, and then execute the operation again.
027-774
[Cause] The specified e-mail address contains unsupported characters.
[Remedy] Specify the e-mail address using only ASCII characters.
027-775
[Cause] Too many destination addresses have been specified.
[Remedy] Reduce the number of destination addresses. If the error still is
not resolved, confirm with your network administrator whether
the SMTP server supports the EHLO command.
027-776
[Cause] An error occurred during communication with the SMTP server.
[Remedy] Use ASCII characters to modify the host name that has been
specified under [Tools] > [Connectivity & Network Setup] >
[Machine's E-mail Address/Host Name]. If the error still is not
resolved, confirm with your network administrator whether the
SMTP server supports the EHLO command.
027-777
[Cause] The destination SMTP server does not support SMTP-AUTH.
[Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] >
[Connectivity & Network Setup] > [Outgoing/Incoming E-mail
Settings] > [SMTP Server Settings].
027-778
[Cause] The destination SMTP server does not support the SMTP-AUTH
system set on the machine.
[Remedy] Confirm the authentication type supported by the SMTP server
with your network administrator. The machine supports the
following authentication types: AUTH GSSAPI (only for
Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH
LOGIN, AUTH CRAM-MD5.
027-779
[Cause] Failed to authenticate the SMTP server.
[Remedy] Confirm the login name and password set to SMTP-AUTH.
027-796
[Cause] The received e-mail was discarded because no documents were
attached to it. (The machine is set to print attached documents
only.)
[Remedy] To print the mail body or header information also, change
settings in the [Properties] screen of CentreWare Internet
Services.
z
Refer to "12 Computer Operations" > "E-mail Printing" in the User Guide.
027-797
[Cause] The output destination of the received e-mail is invalid.
[Remedy] Specify a correct output destination, and send the e-mail again.
027-798
[Cause] The specified document did not exist.
[Remedy] Check the job flow setting.
Error Code
Cause and Remedy
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