Problem Solving
622
Problem Solving
15
027-548
[Cause] SMB protocol error. An invalid character has been detected in
the specified user name.
[Remedy] Ask your network administrator to set the user name with valid
characters.
To confirm the user name on the server, execute the following
procedures:
1) Select [Start] > [Programs] > [Administrative Tools] > [Active
Directory Users and Computers] on the Active Directory
domain controller where the user information is set.
2) Select [Active Directory Users and Computers] > [Server] >
[Domains] > [Users] from the left side frame of the [Active
Directory Users and Computers] window, to display the user
information.
3) Right-click the target user from the right side frame of the
[Active Directory Domains and Trusts] window to select
[Properties].
4) Select the [Account] tab in the [User Properties] window, and
confirm the user name of [User Log On Name (Prior to
Windows 2000)].
027-549
[Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
027-564
[Cause] SMB protocol error. The SMB server was not found.
[Remedy] Check whether the connection between the authentication
server and the machine has been established via a network.
For example, confirm the following conditions:
z
Network cable connection
z
TCP/IP settings
z
Connection via Port 137 (UDP), Port 138 (UDP), and Port 139
(TCP)
027-565
[Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
027-566
[Cause] SMB protocol error. SMB (TCP/IP) is not active.
[Remedy] Enter the System Administration mode, and select [Tools] >
[Connectivity & Network Setup] > [Port Settings].On this screen,
confirm [SMB Client] is set to [Enabled].
027-569
[Cause] The SMB (TCP/IP) port is not activated.
[Remedy] Enter the System Administration mode, and select [Tools] >
[Connectivity & Network Setup] > [Port Settings].On this screen,
confirm [SMB Client] is set to [Enabled].
027-572
027-573
027-574
027-576
027-578
[Cause] SMB protocol error
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
Error Code
Cause and Remedy
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