14 Problem Solving
464
Problem Solving
14
016-711
O O [Cause] The upper limit for the e-mail size has been exceeded.
[Remedy] Take one of the following measures, and then try sending
the mail again.
z
Reduce the number of pages of the document.
z
Lower the resolution with [Resolution].
z
Reduce the magnification with [Reduce/Enlarge].
z
Ask your system administrator to increase the value set
for [Maximum Total Data Size].
z
For color scanning, set [MRC High Compression] to [On]
under [File Format].
016-712
O [Cause] Unable to process the document because the specified
scan area is too small.
[Remedy] Increase the resolution or scan area.
016-713
O [Cause] The passcode entered does not match the passcode set
on the folder.
[Remedy] Enter the correct passcode.
016-714
O [Cause] The specified folder does not exist.
[Remedy] Create a new folder or specify an existing folder.
016-716
O [Cause] Unable to spool TIFF file because of insufficient hard disk
space.
[Remedy] Delete unnecessary files and users from the machine or
install the HDD Extension Kit (optional). For more
information on installing the HDD Extension Kit, contact
our Customer Support Center.
Refer to "11 Job Status" > "Printing and Deleting Stored Jobs" in the User
Guide.
016-717
O [Cause] Unable to create a Transmission Report - Job Undelivered
or a Transmission Report because the transmission result
information required for creating the report is not stored in
the machine's memory.
[Remedy] Take one of the following measures:
z
Execute the jobs for large size Internet fax documents
(about 2GB) by splitting each document to minimize
memory or HDD usage.
z
If many scan or Internet fax documents are being
processed, wait until the jobs are completed to execute a
new job.
z
After completing the job that you want to confirm in a
report, do not execute 200 or more jobs before printing
the report.
016-718
O [Cause] Unable to process the PCL print data because of
insufficient memory.
[Remedy] Reduce the resolution, or cancel 2 sided printing or N up
feature, and then print again.
016-719
O [Cause] Unable to process the PCL print data because of
insufficient print page buffer.
[Remedy] Increase the size of the print page buffer.
016-720
O [Cause] An invalid command is included in PCL print data.
[Remedy] Confirm the print data and try printing again.
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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