14 Problem Solving
468
Problem Solving
14
016-751
O [Cause] Probable causes are as follows:
1) During the PDF Bridge processing, a syntax or
parameter error occurred, an undefined command was
used, and a PDF file was damaged.
2) When [Print Processing Mode [408])] for the PDF Direct
Print feature has been set to [PS([1])], memory is
insufficient.
3) When [Print Processing Mode [408])] for the PDF Direct
Print feature has been set to [PS([1])], a PDF file
including OpenType fonts is processed.
[Remedy] For 1), use the print driver to print the document.
For 2), take one of the following measures:
z
Use the print driver to print the document.
z
Increase PostScript memory.
For 3), create a PDF file in which OpenType fonts are not
included.
For more information on the memory, refer to "Allocate Memory" (P.194).
016-752
O [Cause] Unable to process for PDF Bridge because of insufficient
memory space.
[Remedy] Change the [Image Quality] setting from [High Resolution]
to [High Quality], or from [High Quality] to [Standard]. Or,
add memory.
016-753
O [Cause] The password entered does not match that of the PDF file.
[Remedy] Set the correct password on ContentsBridge.
016-755
O [Cause] Attempted to process a print-protected PDF file.
[Remedy] Cancel the print protection using Adobe Reader, and try
printing again.
016-756
O [Cause] Do not have permission to use the service.
[Remedy] Consult your system administrator.
016-757
O [Cause] The passcode is incorrect.
[Remedy] Enter the correct passcode.
016-758
O O O O [Cause] The division does not have permission to use the service.
[Remedy] Consult your system administrator.
016-759
O O O [Cause] The number of pages reached the maximum number of
pages for this service.
[Remedy] Consult your system administrator.
016-760
O [Cause] An error occurred during PostScript (optional) processing.
[Remedy] Take one of the following measures:
z
Set [Image Quality] to [High Speed].
z
Increase PostScript memory.
For more information on [Image Quality], refer to the help of the print
driver. For more information on memory, refer to "Allocate Memory"
(P.194).
016-761
O [Cause] An error occurred during image processing.
[Remedy] Set [Image Quality] to [Standard] and execute the
operation again. If the error still is not resolved, set [Print
Page Mode] to [On].
Error Code
Category
Cause and Remedy
CPFSMO
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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