Problem Solving
556
Problem Solving
15
016-554
[Cause] The login name and password used for domain user
authentication of ApeosWare Management Suite is invalid.
[Remedy] Correctly set the login name and password used for domain user
authentication of ApeosWare Management Suite.
016-555
[Cause] Connection to ApeosWare Management Suite to the database
or the active directory timed out.
[Remedy] Check whether you can connect from ApeosWare Management
Suite to the database or the active directory.
z
For more information on the process, refer to the manual for ApeosWare Management Suite.
016-556
[Cause] Connection to ApeosWare Management Suite to the database
timed out because of an overload.
[Remedy] Because the service is overloaded, wait for a while, and then
execute authentication again. If the error still is not resolved,
check ApeosWare Management Suite.
z
For more information on the process, refer to the manual for ApeosWare Management Suite.
016-557
[Cause] ApeosWare Management Suite internal error occurred.
[Remedy] Check ApeosWare Management Suite.
z
For more information on the process, refer to the manual for ApeosWare Management Suite.
016-558
[Cause] The machine received an unknown error from ApeosWare
Management Suite.
[Remedy] Contact our Customer Support Center.
016-559
[Cause] A remote download parameter error occurred. An invalid value is
set for essential system data.
[Remedy] Confirm the settings for essential system data.
016-560
[Cause] A communications error occurred between the machine and
ApeosWare Management Suite (sold separately).
[Remedy] Check whether the network cable is connected, and confirm the
settings of ApeosWare Management Suite. Also, print a
Configuration Report, and if the DNS address of the server is set
to "Server Name / IP Address", check whether DNS is enabled.
016-562
[Cause] Multiple entries containing the same smart card information
were found in the guest database of Active Directory or
ApeosWare Management Suite.
[Remedy] Correct the guest database entries of Active Directory or
ApeosWare Management Suite so that they do not contain the
same smart card information.
016-564
[Cause] Failed to authenticate the Remote Download server.
[Remedy] Confirm the login name and password to access the Remote
Download server. If the error still is not resolved, contact the
Customer Support Center.
Error Code
Cause and Remedy
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