Problem Solving
562
Problem Solving
15
016-711
[Cause] The upper limit for the e-mail size has been exceeded.
[Remedy] Take one of the following measures, and then try sending the
mail again.
z
Reduce the number of pages of the document.
z
Lower the resolution with [Resolution].
z
Reduce the magnification with [Reduce/Enlarge].
z
Ask your system administrator to increase the value set for
[Maximum Total Data Size].
z
For color scanning, set [MRC High Compression] to [On]
under [File Format].
016-712
[Cause] Unable to process the document because the specified scan
area is too small.
[Remedy] Increase the resolution or scan area.
016-713
[Cause] The passcode entered does not match the passcode set on the
folder.
[Remedy] Enter the correct passcode.
016-714
[Cause] The specified folder does not exist.
[Remedy] Create a new folder or specify an existing folder.
016-715
[Cause] The machine failed to access the ESCP form because the
password of the ESCP form does not match.
[Remedy] Enter the correct password of the ESCP form.
016-716
[Cause] Unable to spool TIFF file because of insufficient hard disk
space.
[Remedy] Delete unnecessary files and users from the machine, or install
the hard disk. For information on installing the hard disk,
contact our Customer Support Center.
z
Refer to "11 Job Status" > "Printing and Deleting Stored Jobs" in the User Guide.
016-717
[Cause] Unable to create a Transmission Report - Job Undelivered or a
Transmission Report because the transmission result
information required for creating the report is not stored in the
machine's memory.
[Remedy] Take one of the following measures:
z
Execute the jobs for large size Internet fax documents (about
2GB) by splitting each document to minimize memory or
HDD usage.
z
If many scan or Internet fax documents are being processed,
wait until the jobs are completed to execute a new job.
z
After completing the job that you want to confirm in a
report, do not execute 200 or more jobs before printing the
report.
016-718
[Cause] Unable to process the PCL print data because of insufficient
memory.
[Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature,
and then print again.
016-719
[Cause] Unable to process the PCL print data because of insufficient
print page buffer.
[Remedy] Increase the size of the print page buffer.
Error Code
Cause and Remedy