Tro ubleshooting and tips
The printer does not print
Printerdoesnot print
Cause Troubleshooting
The printer is not switched on. ► Make sure that the printer is sw
itched
on and ready for operation (ref
er to the
documentation s upplied with t
he printer).
The printer is not connected c
orrectly.
► Check that the data cable connecting
the notebook to the printer is p roperly
connected.
The printer driver is faulty or not correctly
installed, or it is th e wrong printer driver.
► Check that the data cable connecting
the notebook to the printer is p roperly
connected.
► Check whether th e correct printer driver is
loaded (refer to the printer documentation).
The wireless connec
tion to a network does not work
Thewireless conne
ctiontoan etworkdoes notwork
Cause Troubleshooting
The wireless compo
nent is disabled.
► Switch the wireless component on (see
"
Switching the wireless components on an d
off", Page 41).
The wireless component is enabled. Despite
this, the wireless connection to a netwo rk does
not work.
► Check whether the wireless connection is
switched on via the software.
► Further information on using the wireless
component can be found in the help fi les.
SmartCard re
ader is not r ecognised.
Cause
Troubleshooting
Chip card inserted incorrectly. ► Check if you inserted yo ur SmartCard into
the S martCard reader correctly.
► Check whethe r the SmartCard you a re using
is supported. Your SmartCard must comply
with the ISO standard 7816 -1, - 2, -3 and -4.
SmartCard PIN forgotten
Cause
Troubleshooting
PIN for
gotten
► If you a
re working in a network, contact your
system
administrator, who can unlock your
notebo
ok with a Supervisor PIN.
Fujitsu 73
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