Gainwise SS91BV-M - User Manual

SS91BV-M GSM Intercom 1 Revision E8 ,Jan 2015
GAINWISE TECHNOLOGY
MANUAL
DOOR INTERCOM
SS91BV-M / SS1204AV-M
GSM / WCDMA INTERCOM
(ACCESS CONTROL SYSTEM)
For your protection, read these instructions completely
And keep them for future reference.

Summary

IMPORTANT SAFTY INSTRUCTIONS

SS91 BV-M GSM INTERCOM INTRODUCTION

SS91 BV-M GSM INTERCOM WITH ACCESSORIES

Lists the included items and their quantities with a visual representation.

INSTALLATION

SS91 BV-M GSM Intercom Unit

Identifies the main components of the intercom unit, including speaker and microphone.

Wiring Diagram

Illustrates the electrical connections for the intercom and its components.

LED INDICATORS

Explains the meaning of different LED status lights on the intercom.

Initial Setup and Connection Steps

Guides through connecting SIM, antenna, door lock, power, and initial boot-up.

SS91 BV-M GSM INTERCOM OPERATION

Enter system menu

Outlines the three modes available within the system menu for operation.

System flow Chart

System Modes

Enter Listener Monitoring Mode

How to activate and use the mode to listen to the intercom's surroundings.

Enter Access Control Mode

How to activate the mode for controlling door access via password.

Enter Programming Mode

How to access the mode for configuring system settings.

Programming

Programming by text message

Instructions for configuring the intercom settings using SMS commands.

Programming by dial in

Door;Gate Release (ring in to open)

Explains how to open doors remotely by calling or using caller ID recognition.

Access control password to open

Caller ID recognition to open

Explains using caller ID for remote door/gate opening.

Check GSM signal strength (0~31 levels)

Check Relay Status

How to check the current status of the door relay.

Administrator Number

How to set or manage administrator phone numbers for restricted access.

Check A Log Of Dial In And Dial Out Numbers Via E-mail Or SMS

Auto sending dial in numbers record

Configures automatic sending of dial-in records via SMS.

Way of sending dial in numbers record via e-mail or SMS

Selects SMS or email for sending dial-in records.

GPRS parameters setting

Configures GPRS settings for data transmission.

E-mail parameters setting

Sets up email parameters for receiving records.

Recipient & Carbon copy settings

Specifies recipients for email notifications.

E-mail subject setting

To immediately send current dial in numbers record via email or SMS

Command to force immediate sending of call logs.

Check parameters setting

Retrieves current configuration parameters.

Mobile number for receiving dial in numbers record via SMS

Sets the mobile number to receive call logs via SMS.

Delete mobile number for receiving dial in numbers record via SMS

Removes a previously set mobile number for SMS log reception.

SIM card number of SS91 BV-M for Clock date and time correction

Sets SIM card number for automatic time synchronization.

To delete SIM card number of SS91 BV-M for Clock date and time correction

Removes the SIM card number used for time correction.

To gain access to the different modes and control relay (by dial in)

Enter Programming Mode

Accesses the system for programming via direct dialing.

Enter Monitoring Mode

Activates listening mode by calling the intercom.

Enter Access Control Mode (Trigger relay)

Enters mode to trigger door relay via password.

Hold Relay

Command to keep the door relay held open.

Release Relay

Command to release the door relay for closing.

User commands to check system info & control relay via SMS

check signal strength

Queries the current GSM signal strength.

Check stored numbers

Retrieves a list of programmed numbers.

Check relay status

Checks the current ON/OFF status of the relay.

Trigger relay

Sends command to trigger the door relay.

Hold relay

Sends command to hold the door relay in an open state.

Release relay

Sends command to release the door relay.

User commands table

Password and Volume Configuration

Commands for changing passwords and adjusting speaker/microphone volume.

Timing, Relay, and Access Control

Commands for call timing, relay operations, and door access methods.

Phone Number Management and Reset

Commands for managing phone numbers and resetting the device.

How To Reset The Hardware When You Forget your Password

SPECIFICATION

Quick programming via SMS

Program a call button phone number. (Max 3 numbers)

Instructions for programming call button phone numbers via SMS.

Program a phone number for dial in door release (Max 100 numbers)

Instructions for programming dial-in numbers for door release via SMS.

Operation

Sending SMS commands

Troubleshooting (Q &A)

Unit Power-up and Network Issues

Addresses bleeping on startup indicating network detection failure.

Call Diversion and Voicemail Problems

Solves issues with calls diverting too quickly or activating voicemail.

Caller ID and Audio Issues

Troubleshoots caller ID failures and one-way audio problems.

Advanced Troubleshooting

Poor Audio Quality

Addresses poor audio quality or humming experienced on the remote phone.

Keypad Functionality Issues

Troubleshoots the non-functionality of '*' or '#' keys during calls.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document describes the SS91BV-M / SS1204AV-M GSM/WCDMA Intercom, an access control system designed to replace traditional door phones. It allows users to communicate with visitors at an entrance from a remote location via a mobile call and control access points.

Function Description

The GSM Intercom SS91BV-M is an intercom system installed at a building's entrance. When a visitor presses the call button, the intercom establishes a mobile call with a pre-stored phone number. If the first number is busy or unanswered, the call diverts to subsequent numbers. During the call, the user can activate a relay to open a door or gate by pressing '*' on their mobile phone. The relay switches can also be temporarily or permanently switched on or off by pressing '#' and '1'.

The system offers three modes accessible via dial-in:

1. Listener Monitoring Mode: Allows the user to hear the live sound of the intercom's surrounding environment. The speaker is off by default but can be turned on by pressing "35#". Relay output can still be controlled in this mode if the speaker is on.
2. Access Control Mode: Allows the door to be opened by entering a correct password. This is useful for numbers not stored in the access control section.
3. Programming Mode: Enables customization of system settings and management of telephone numbers. Programming can be done by dial-in or text message (SMS).

Important Technical Specifications

• Operating Voltage: 12 to 24 Volt AC/DC
• Operating Current: Maximum 250 mA, Typically 55mA
• GSM/WCDMA Module: Cinterion / Simcom
• GSM / WCDMA Frequency: GSM 850/900/1800/1900 Mhz, WCDMA 850/1900 or 900/2100 Mhz
• Physical Size: Face plate: 170 x 100 mm, Stainless cabinet: 174 x 113 x 65 mm
• Length of Antenna Cable: 3 meters
• Humidity: Less than 80% RH
• Operating Temperature: -20°C to 50°C

The device supports up to 100 telephone numbers for "ring in to open" functionality. It also supports storing up to 3 call button phone numbers.

Usage Features

Installation: The GSM Intercom is suitable for both flush and surface mounting. For surface mounting, a plastic enclosure must be removed before fitting the main station into the stainless steel cabinet.

SIM Card and Antenna: Before use, the SIM card must be registered with the network, have calling credit, and have its PIN request removed. The SIM card should be inserted with the power off. The external antenna should be installed as high as possible on a pillar for optimal reception.

LED Indicators:

• Intercom Status (Yellow): Flashing when standby, Solid when in use.
• Network (Green): Flashes once per 3 seconds when ready, Flashes once per second when searching, Solid when busy.
• Power (Red): Solid when power is on, Off when power is off.

Door/Gate Release (Ring in to Open): The intercom allows access via two methods:

1. Caller ID Recognition: Up to 100 authorized mobile numbers can be programmed. When a call is received from an authorized number, the intercom drops the call and opens the gate/door without answering, incurring no call charges.
2. Access Control Password Mode: Dial the SIM card number, wait for a beep, and then enter a password to trigger, latch, or unlatch the door.

Programming by Text Message (SMS): This is the simplest way to customize settings and manage numbers. SMS commands must start with the passcode (default 1234) in the format *12*1234# followed by the command. A single SMS is limited to 140 characters, and multiple commands can be included in one message. Country codes should not be entered for call button numbers, but are required for dial-in door release numbers.

User Commands (SMS):

• *20#: Check GSM signal strength (replies with signal level 0-31 and service provider name).
• *21#: Check stored numbers (replies with lists of call button numbers and dial-in to open numbers).
• *22#: Check relay status (replies with ON/OFF status and detect status).
• *33*password#: Momentary trigger relay.
• *34*password#: Hold relay (latch on).
• *35*password#: Release relay (unlatch).
• *12*password#01[new password]#: Change programming password.
• *12*password#02[new password]#: Change access control password.
• *12*password#03[new password]#: Change monitoring mode password.
• *12*password#1[Y][phone number]#: Store a call button phone number (Y=1, 2, or 3).
• *12*password#1[Y]*#: Delete a call button phone number.
• *12*password#3[volume]#: Set speaker volume (0-4).
• *12*password#4[volume]#: Set microphone volume (0-4).
• *12*password#51[time]#: Set relay time (1-9999 sec).
• *12*password#52[time]#: Set call no answer time (10-99 sec).
• *12*password#53[time]#: Set max call time (005-999 sec).
• *12*password#55[time]#: Set max monitoring time (00-60 mins, 00 for no limit).
• *12*password#61[X]#: Change relay trigger code (X=0-9, *, #).
• *12*password#63[X]#: Change relay hold code (X=0-9, *, #).
• *12*password#64[X]#: Change relay release code (X=0-9, *, #).
• *12*password#71[country code]#72[phone number]#...: Program dial-in door release numbers (up to 100).
• *12*password#73[phone number]#: Delete dial-in door release number.
• *12*password#73*#: Delete all dial-in door release numbers.
• *12*password#74[admin number]#: Add administrator phone number.
• *12*password#74*#: Delete administrator phone number.
• *12*password#999#: Reset to default settings.

Log of Dial In and Dial Out Numbers: The system can save dial-in number records and automatically send them via email or SMS.

• *12*password#83[N]#: Auto sending dial-in numbers record (N=0 for 100 numbers, N=1 for 200 numbers).
• *12*password#84[N]#: Way of sending dial-in numbers record (N=0 no saving, N=1 via SMS, N=2 via E-mail).
• *40*password#APN,auth_type,username,password#: GPRS parameters setting.
• *41*password#SMTP server,port,username,password,e-mail address,e-mail sender name#: E-mail parameters setting (Gmail not supported).
• *42*password#recipient e-mail address,recipient name,carbon copy e-mail address,carbon copy name#: Recipient & Carbon copy settings.
• *43*password#e-mail subject#: E-mail subject setting.
• *44*password#: Immediately send current dial-in numbers record via email or SMS.
• *4[N]*password#: Check parameters setting (N=0 GPRS, N=1 e-mail, N=2 recipient & carbon copy, N=3 e-mail subject).
• *12*password#85[mobile No.]#: Mobile number for receiving dial-in numbers record via SMS.
• *12*password#85*#: Delete mobile number for receiving dial-in numbers record via SMS.
• *12*password#86[SIM No of SS91VB-M]#: SIM card number for clock date and time correction.
• *12*password#86*#: Delete SIM card number for clock date and time correction.

Maintenance Features

Troubleshooting:

• Bleeping from door station: Indicates inability to detect the network. Check SIM card activation, credit, PIN request, type (standard GSM, not 3G/4G only), reception, antenna mounting, and connection.
• Insufficient time to answer before diverting: Increase "no answer time" in programming.
• Voicemail before second number rings: Decrease "no answer time" in programming.
• Caller ID not working: Ensure the number is programmed under feature 72 and is not private/withheld.
• No audio from gate (person at gate can hear): Check reception level (*20#), consider changing SIM card/network, or purchasing a high-gain antenna.
• Poor audio quality/humming: May be due to GSM buzz. Try earthing the speech panel chassis to 0V, ensure antenna is not too close to the speech panel or mounted high enough. Also a symptom of poor reception.
• * or # key not working during call: Check if relay clicks at the gate. If so, check wiring. If not, try a different mobile/landline. Check DTMF tone settings on the phone. May also be a symptom of low reception; try pressing buttons longer.

Resetting Hardware: To reset the hardware if the password is forgotten:

1. Keep the red reset button pressed.
2. Press the egress button.
3. Release all buttons after hearing continuous "Dou" tones.
4. Hardware reset is complete.

The device has a time clock that supports automatic date and time updates via NITZ information from the network. If NITZ is unavailable, it is recommended to set up the SIM card number for time correction to ensure accurate logging of dial-in numbers.

Gainwise SS91BV-M Specifications

General

Brand	Gainwise
Model	SS91BV-M
Category	Intercom System
Language	English