Gametime GTSB - Troubleshooting

11
TROUBLESHOOTING
WARNING
Never remove the casing of this unit.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this unit, check the following points before requesting
service.
NO POWER
• Make sure that the AC power plug of the unit is connected properly.
• Make sure that there is power at the AC outlet.
NO SOUND OR POOR SOUND
• Adjust the volume.
• If using the AUX IN function with a portable media player ensure that the headphone
volume is turned to full volume.
• If playing from a USB memory drive, check source MP3 le’s recorded volume levels. If the
source MP3 le is too quiet, adjust or acquire new content.
• If playing from a mobile phone, check source mobile phone’s recorded volume levels. If the
source mobile phone is too quiet, adjust or acquire new content.
NO RESPONSE FROM THE UNIT
• Disconnect and reconnect the AC power plug, then turn on the unit again.
• Check if the unit is in battery power and the battery power is low. If yes, charge the
rechargeable battery.
LOW Wi-Fi SIGNAL STRENGHT
• Check the distance between your mobile device and the unit.
• Turn the unit off and turn it on again.
• Proceed to MCU/Wi-Fi module reset 15 as indicated in point 28 of the User Manual.
Visit gametimescoreboard.com/support to download full User Manual.
NOT POSSIBLE TO CONNECT TO GAMETIME SCOREBOARD’S Wi-Fi
• Congure the Wi-Fi settings from your mobile device again.
• Turn the unit off and turn it on again.
• Proceed to MCU/Wi-Fi module reset 15 as indicated in point 28 of the User Manual.
Visit gametimescoreboard.com/support to download full User Manual.
• Unplug the unit and plug it again.
THE UNIT DOES NOT WORK
• Unplug the unit and plug it again.
• Press & hold the PLAY/PAUSE button 24 during 8 seconds to restore to factory
settings.