GarageAce ET30 - User Manual

Questions and Answers

N
Nancy CallahanAug 17, 2025
What to do if GarageAce ET30 Garage Door Opener doesn't move?
- T
  Thomas BaileyAug 18, 2025
  If your GarageAce Garage Door Opener isn't moving, here are a few things to check: * Ensure the door isn't locked or the motor isn't jammed; switch on the main power. * Make sure nothing is obstructing the door's path; remove any barriers. * Unlock the door. * Check that the motor is turning.
A
Allen FlynnAug 20, 2025
Why won't my GarageAce Garage Door Opener remote work?
- J
  Jacob MercerAug 20, 2025
  If your GarageAce Garage Door Opener can be controlled by the O/S/C button but not the remote, consider these possibilities: 1. If the remote light doesn’t flash, the battery might be loose. Open the rear cover and ensure the battery is connected. 2. The receiving antenna may not be pulled out; pull it out. 3. The remote battery might be low; change to a new 12V battery.
N
Nicole WardAug 22, 2025
What to do if GarageAce Garage Door Opener reverses automatically when closing?
- S
  Sheryl ThomasAug 23, 2025
  If your GarageAce Garage Door Opener reverses automatically while closing, it could be due to these reasons: * The moving force of the motor might be set too low; increase the safety reverse force. * There might be an obstruction under the door; remove any obstruction.
J
Jeffrey LewisAug 25, 2025
What to do if GarageAce Garage Door Opener 3 short beeps from buzzer?
- M
  Martin RichardsonAug 26, 2025
  If your GarageAce Garage Door Opener buzzer emits 3 short beeps, it indicates an overload protection issue. This could be due to: * An obstacle blocking the door; remove the obstacle. * A twisted door; fix the door.
T
Theresa BrownAug 27, 2025
What to do if GarageAce ET30 Garage Door Opener won’t reverse when obstructed?
- K
  Kristina LewisAug 28, 2025
  If your GarageAce Garage Door Opener doesn’t reverse when obstructed, the moving force of the motor might be set too high. Decrease the safety reverse force.
M
Michael WilsonAug 30, 2025
Why does my GarageAce ET30 Garage Door Opener stop automatically when opening?
- Z
  Zachary GarciaAug 30, 2025
  If your GarageAce Garage Door Opener stops automatically when opening, the moving force of the motor might be set too low. Increase the safety reverse force.
T
Taylor HillSep 2, 2025
How to fix GarageAce Garage Door Opener that can’t fully close?
- D
  donaldromeroSep 2, 2025
  If your GarageAce Garage Door Opener can’t fully close, it might be because the door is beyond the original up limit setting after a power failure. Reset the limit position as per the instruction manual.
D
Deborah TaylorSep 4, 2025
What to do if GarageAce ET30 Garage Door Opener can only open, cannot close?
- M
  Michelle StewartSep 4, 2025
  If your GarageAce Garage Door Opener can only open but not close, the photocell function might be activated. Close the photocell function.
R
Richard McculloughSep 7, 2025
What to do if GarageAce ET30 motor rotates but the door doesn’t move?
- L
  Laura LeeSep 7, 2025
  If the motor of your GarageAce Garage Door Opener rotates but the door doesn’t move, the motor might be in manual mode. Push the manual release lever up.
K
Kristopher LittleSep 9, 2025
What does 2 short beeps from GarageAce Garage Door Opener buzzer mean?
- C
  careyjenniferSep 9, 2025
  If you hear 2 short beeps from the buzzer of your GarageAce Garage Door Opener, it indicates that the 24V DC motor is out of work. This could be due to: * The connector of the motor breaking away from the control board; ensure a secure connection between the motor connector and the control board. * A motor fault; replace with a new motor.

Summary

Product Features Overview

Key Features Summary

Summarizes main features: ease of use, safety, electronic limits, obstruction system, remote storage, LED light, and manual release.

Installation Instructions

Safety and Preparation for Installation

Covers critical safety warnings, door balance checks, and side room requirements before commencing installation.

Operator Mounting Procedure

Details the step-by-step process for physically attaching the operator to the garage door, including specific right-hand installation steps.

Setting and Operating Procedures

Installation and Direction Settings

Configures the operator for left or right-hand installation, a prerequisite for setting door travel limits.

Door Travel Limit and Force Adjustment

Guides setting precise upper/lower travel limits and fine-tuning safety force for obstruction detection.

Transmitter Coding and Management

Explains how to pair new remote transmitters and delete old ones for security and access control.

Safety and Optional Features Setup

Covers adjusting safety reverse force, connecting and activating optional photocell sensors for enhanced safety.

Auto-Close and Battery Backup Configuration

Details setup for the auto-close function and connecting the optional battery backup system for power continuity.

Technical Data and Specifications

Final Notes and User Information

Important User Guidance

Informs users about safe operation, risks of improper use, and the importance of professional maintenance and repairs.

The ET30 Rolling Garage Door Opener is an instruction manual for a rolling garage door opener, designed for ease of use, safety, and reliability. This device is intended to automate the opening and closing of roll-up garage doors.

Function Description

The ET30 Rolling Garage Door Opener automates the operation of roll-up garage doors. Users can open, stop, or close the door by pressing a button on the remote control or the O/S/C button on the motor unit. The system incorporates a rolling code remote control for enhanced security, minimizing the chance of coincident codes. It features an electronic travel limit switch for precise and stable operation.

A key safety feature is the Intelligent Safety Obstruction System (ISS). During a closing cycle, if the door encounters an obstacle or restriction, it will automatically reverse. When opening, if the door is restricted, it will stop. This system requires a certain amount of force to be exerted on an object for detection, which may result in minor damage or injury if an object, door, or person is in the way.

The opener includes an energy-efficient LED light that illuminates automatically during operation and turns off 3 minutes after the operation is complete. For added convenience and safety, a back-up battery terminal is available (back-up battery optional), ensuring operation during power outages.

An auto-close mode is available, which automatically closes the door 1 minute after it has been fully opened (default setting). It is compulsory to install a photo electric beam if auto-close mode is selected to prevent personal injury or property damage. The auto-close time is adjustable. A photo beam terminal is also available for this purpose.

The device features a simple and reliable clutch mechanism. By pulling down the manual release lever, the door can be operated manually. Pushing the lever back up returns the door to auto mode.

Important Technical Specifications

Input Voltage: 220 V AC—240 V AC 50 HZ
Controller Voltage: 24 V DC
Max Power: 235W
Lifting Force: 400N (40kgs)
Working Circumstance: -20°C to +40°C
Operator Limits Travel: 4 circles of door drum wheel
Receiver Type: 433.92 MHZ ASK rolling code
Max Height of Door: 4.5m
Battery Backup: Requires a 24V DC 3.5Ah sealed lead acid battery (optional).

Usage Features

Installation: The manual provides detailed instructions for right-hand installations. Minimum side room of 40mm is required, but 95mm is recommended for easier access. Before installation, the garage door must be well-balanced and operate smoothly, with an ideal operational effort not exceeding 10kg (22 lbs). All door locks, ropes, and chains must be removed or disabled. An optional weight bar can be fixed to the bottom rail for heavy doors, and the door springs may need re-tensioning if the door feels heavy. The drive assembly slides over the door axle, ensuring the fork engages with a spoke of the door drum wheel. Two locking bolts secure the operator.

Left/Right Installation Setting: This step is crucial for left-sided installations and must be completed before setting travel limits. If using a standard right-sided installation, this step can be ignored. To set, press and hold the 'SET' button until '5' is displayed, then use 'UP' or 'DOWN' to choose '1' for left or '0' for right installation. Confirm with 'SET'. The default is right-hand installation.

Door Travel Limit Setting:

Pull down the manual release lever to put the operator in manual mode.
Manually open the door until it touches the upper door stop (Fig. 7) and close it until it touches the ground (Fig. 8).
Push up the manual release lever to return to electric mode.
Press and hold 'SET' until '1' is displayed. Adjust the up limit using 'UP' or 'DOWN' buttons, then press 'SET' to confirm. The display will show '2'.
Adjust the down limit using 'DOWN' or 'UP' buttons, then press 'SET' to confirm. The opener will then automatically cycle to remember limit positions and opening/closing force. A 'half 11' display indicates successful completion.

Coding Transmitter:

Ensure the operator is in standby mode.
Press 'SET' until the coding light turns on, indicating remote learning mode.
Press any button on the remote twice. The coding light will extinguish, confirming successful coding. Up to 20 remotes can be stored.
To delete all remotes, press the 'CODE' button for over 8 seconds until 'C' is displayed, then release. The unit will return to standby mode, and all stored remotes will be deleted.

Safety Reverse Force Adjustment: Press and hold 'SET' until '3' is displayed. Use 'UP' to increase force (max 9) and 'DOWN' to decrease force (min 1). The default is 3. Confirm with 'SET'.

Connecting Photocell (Optional): Photocells are an optional unit. Connect the GND, PE, and +24V terminals of the photocells to the corresponding terminals on the control board (Fig. 10). Use switch value style (NC) photocells. To activate: Press and hold 'DOWN' until '11' is displayed. Press 'UP' to display 'H', then 'SET' to confirm. To cancel: Press and hold 'DOWN' until 'H' is displayed. Press 'DOWN' again to display '11', then 'SET' to confirm. It is critical to close the photo beam function if not utilizing the sensor.

Auto Close Setting: Press and hold 'UP' until '-' is displayed. Press 'UP' to increase auto-close time by 1 minute (max 9 minutes). Press 'DOWN' to decrease time. Setting to '0' turns off the function (default). Confirm with 'SET'. Auto close is only available when the door is fully open. A photo electric beam must be correctly fitted and regularly tested when using auto close mode.

Maintenance Features

Regular Checks:

Regularly check the safety obstruction force by placing a 50mm high object on the floor and adjusting as per instructions. This test should be repeated at regular intervals.
Frequently examine the installation, including cables, springs, and mountings, for signs of wear, damage, or imbalance. Do not use the door if repairs or adjustments are needed.
If the roll-up door is the only garage entrance, a back-up battery must be installed and checked weekly.
When using auto close mode, a photo electric beam must be fitted correctly and tested for operation at regular intervals.

Troubleshooting: The manual includes a comprehensive troubleshooting guide for common issues:

Door not moving: Check main power, remove barriers, unlock the door, or check if the motor is turning.
Door not reversing when obstructed: Decrease or increase safety reverse force.
Door reversing automatically when closing: Check for obstructions under the door and remove them.
Door stops automatically when opening: Increase safety reverse force.
Remote light not flashing: Check battery connection or replace the 12V battery.
Operator controlled by O/S/C button but not remote: Pull out the receiving antenna.
Door not fully closing: Reset limit position after power failure.
Noise during first manual travel limit setting: This is normal.
Door only opens, cannot close: Close photocell function if activated.
Motor rotates but door doesn't move: Push manual release lever up.
Door closes when pressing 'UP' during limit setting: Correct left/right installation error.
2 short beeps (motor out of work): Check motor connector connection or replace motor.
3 short beeps (over-load protection): Remove obstacle or fix twisted door.
4 short beeps (potentiometer out of work): Check potentiometer connector connection or replace potentiometer.

Safety and Professional Service:

The unit should be protected from elements and not exposed to water or rain.
Disconnect power before repairs or removing covers. Only experienced service personnel should perform these tasks.
If the circuit is damaged, it must be repaired by a qualified person.
All services, repairs, or checks must be carried out by professionally qualified persons and noted in a maintenance register.
In case of malfunction, an authorized installer should be called; users should not attempt repairs themselves.

User Safety:

Do not operate the garage door operator unless the door is in full view and clear of objects, children, or people.
Ensure the door has finished moving before entering or leaving the garage.
Children must be supervised near the garage door and should not operate the opener or play with remote transmitters.
Keep hands and loose clothing clear of the door and opener.
Ensure the door is fully open before driving in or out and fully closed before leaving the driveway.
Keep remote controls out of reach of children.
Do not disengage the door opener to manual operation with children, persons, or motor vehicles within the doorway.
Wall switches or transmitters must be installed high enough to be out of children's reach.
The user must be informed about proper operation and risks of improper use, avoiding dangerous situations like standing in the door's operating range.

GarageAce ET30 Specifications

General

Brand	GarageAce
Model	ET30
Category	Garage Door Opener
Language	English