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Garner TS-1XT - User Manual

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1-800-624-1903
Tel: 916-784-0200 Fax: 916-784-1425
GarnerProducts.com
10620 Industrial Avenue, Suite 100, Roseville, CA 95678
The World Leader
In Data Elimination
Operator Manual
TS-1XT
4075-483A Manual, Operator TS-1XT
10-31-2019
Specifications subject to change without notice.
T S -1X T
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Summary

IMPORTANT SAFETY NOTES

Internal Maintenance Safety

Unit contains no operator-serviceable parts; maintenance by trained personnel only.

Electrical Safety Precautions

High voltage present; all electrical checks by qualified personnel only.

Power Disconnection for Servicing

Disconnect main power and unplug unit before installing, removing, or servicing.

Pacemaker User Advisory

Consult physician regarding magnetic fields before operating unit.

Power Cord Requirements

Use only Garner-approved power cords for AC connection.

Fuse Replacement Safety

Replace fuses only with identical types and ratings to prevent fire risk.

Cooling and Ventilation

Ensure proper airflow by not blocking ventilation slots or enclosure openings.

Voltage Compatibility Check

Verify input voltage selection matches wall voltage; consult technician if incompatible.

System Power Disconnection

Unplug power cord from wall to disconnect power to the system.

CONTROLS AND INDICATORS

Power Button

The power button switches the unit on and off.

Media Drawer Operation

Holds media; activates/deactivates degaussing cycle when opened/closed.

LCD Display Information

Shows status, counts, software version, field strength, user instructions, and faults.

DEGAUSSING INSTRUCTIONS

Automatic Degaussing Procedure

Step 1: Power on, displays status. Ready for media insertion.

Insert Media and Close Drawer

Insert media, close drawer to start erase cycle; shows charging and erasure status.

Remove Media and Complete Cycle

Open drawer to complete cycle and remove media; ready for next cycle.

LCD DISPLAY ERROR CODES

Charge Error Diagnosis

Error indicates degausser failed to charge to required power level.

Gauss Error Diagnosis

Error indicates insufficient erasing field strength for effective media erasure.

Media Drawer Open Error Diagnosis

Error indicates the media drawer is not fully closed.

DISPOSAL

Environmental Disposal

Dispose of machine environmentally; do not mix parts with household trash.

Shipping Material Retention

Retain all shipping materials for future use, especially for repair service.

SPECIFICATIONS

Product Part Numbers

Lists part numbers for TS-1XT and TS-1XTE models.

Product Certifications

Lists CE certification for the product.

Magnetic Field Strength

Specifies the nominal magnetic field strength as 2 Tesla (20,000 Gauss).

Erasure Verification Method

Details the method used for erasure verification (SCAN-1, IRONCLAD).

Charge Time Specification

States the nominal charge time for the degausser.

Degausser Throughput

Specifies the throughput for different media sizes (hard drives per hour).

Supported Media Types

Lists the types of hard drives and tape media the degausser supports.

Power Requirements

Details the voltage and frequency requirements for TS-1XT and TS-1XTE.

Power Consumption Details

Lists power consumption during standby, charge, and erase phases.

Degausser System Type

Identifies the degausser system as Capacitive Discharge.

Degausser Duty Cycle

Specifies the duty cycle as continuous.

Media Drawer Capacity

Provides dimensions for the media drawer capacity in inches and millimeters.

Operating Temperature Range

Defines the acceptable operating temperature range in Fahrenheit and Celsius.

Operating Humidity Range

Specifies the acceptable operating humidity range without condensation.

Product Weight

States the total weight of the degausser in pounds and kilograms.

Product Dimensions

Lists the overall product dimensions in inches and millimeters.

Product Warranty Information

Outlines the manufacturer's limited warranty period for the product.

Manufacturing Origin

Indicates the product is manufactured in the U.S.A.

CE Declaration of Conformity

Manufacturer Details

Provides manufacturer name and address.

Machine Type

Identifies the type of machine as a Degausser.

Product Models

Lists the supported product models (TS-1XT, TS-1XTE).

Harmonized Standards Compliance

Lists safety and EMC standards the product conforms to.

Supplementary Directive Compliance

Lists directives (EMC, Low-Voltage, RoHS) the product complies with.

Evaluation Laboratory Details

Provides contact information for the evaluation laboratory.

LIMITED WARRANTY AND WARRANTY RETURN POLICY

Limited Warranty Terms

Outlines the one-year limited warranty against defects in materials and workmanship.

Warranty Exclusions

Lists conditions and damages not covered by the warranty.

Warranty Disclaimer

Disclaims statutory and implied warranties, limiting them to the express warranty period.

Limitation of Liability

Limits Garner's liability for damages, capping remedies at the product's price.

Warranty Return Procedure

Details the process for obtaining technical support and returning products for warranty service.

Company Contact and Distributor Information

Garner Products Contact Information

Provides Garner Products Inc. contact details including address, phone, fax, and email.

International Distributor List

Lists international distributors with their contact information and operating hours.

US Dealer Contact Information

Lists stocking US dealers with their contact details.

Overview

The Garner TS-1XT is a continuous-duty capacitive discharge degausser designed for the secure and complete erasure of data from hard drives and tape cartridges. This device is engineered to eliminate sensitive information by subjecting media to a powerful magnetic field, rendering the data irretrievable. Its primary function is to provide a reliable and efficient method for data elimination, ensuring compliance with data security protocols and preventing unauthorized access to discarded information.

Function Description

The TS-1XT operates on the principle of capacitive discharge, generating a strong electromagnetic pulse that permanently erases data from magnetic media. The degaussing process is initiated and controlled through a user-friendly interface, primarily an LCD display and a media drawer. When media is placed inside the drawer and the drawer is closed, the device automatically begins a degaussing cycle. During this cycle, the capacitors charge to a predetermined power level, and then discharge, creating a magnetic field that neutralizes the magnetic domains on the media, effectively destroying all recorded data. The device is designed to handle various types of magnetic media, including laptop, standard, and network hard drives, as well as a wide range of tape media such as LTO, DLT, AIT, 2590 Series, and 8mm cartridges. The degausser provides visual feedback on its operational status, including charging progress, erasure status, and field strength, ensuring the user is informed throughout the process. Upon completion of a cycle, the device indicates that the media has been successfully erased and is ready for removal. The continuous duty cycle capability means the degausser can operate repeatedly without significant downtime, making it suitable for environments with high volumes of media to be processed.

Usage Features

The TS-1XT is designed for straightforward operation, emphasizing ease of use and clear communication of its status.

  • Power Control: The device is turned on and off using a prominent red POWER button.
  • Media Drawer Operation: The media drawer is central to the degaussing process. Users open the drawer, insert the media (hard drive or tape cartridge), and then close the drawer. Closing the drawer automatically initiates the erase cycle. Once the cycle is complete, opening the drawer allows for the removal of the erased media and prepares the device for the next cycle.
  • LCD Display Feedback: The LCD display is a critical interface for monitoring the degausser's status.
    • Startup Information: Upon power-up, the display shows the manufacturer's name ("GARNER PRODUCTS, INC."), the degausser model ("TS-1XT"), and the current firmware version ("FM VER ##").
    • Cycle Counting: The display tracks the "TOTAL" number of erasing cycles performed by the device, with the left number indicating how many times the counter has reached 50,000. It also shows the "Session" count, which tracks erase cycles from power-up.
    • Instructional Prompts: The display guides the user through the process with prompts such as "Insert Media Session = 0" (indicating readiness for media), "Insert Media Close Drawer" (prompting the user to close the drawer to start the cycle), and "Cycle Complete Session = #" (confirming successful erasure).
    • Process Status: During an erase cycle, the display shows "Charge ##%" (indicating capacitor charging progress) and "ERASE" (confirming the erasure is in progress).
    • Field Strength Indicator: After erasure, the display shows "Field: ##### Gs Erased," providing a visual indicator of the erasing field strength and confirming the erasure results.
  • Automatic Degaussing: The device automates the degaussing process once the media drawer is closed, simplifying operation and reducing potential user error.
  • Error Codes: The LCD display also provides crucial error messages to assist in troubleshooting:
    • "Charge Error": Indicates a failure to charge to the required power level. The recommended action is to power cycle the degausser.
    • "Gauss Error": Signifies that the erasing field was insufficient. A power cycle and re-initiation of the degauss cycle are suggested.
    • "Drawer Open": Alerts the user if the media drawer is not completely closed, preventing the degaussing cycle from starting until the drawer is properly seated.
  • Environmental Considerations: The degausser requires placement on a flat, hard surface with at least 15 cm (6 inches) of clearance from any objects that might obstruct the cooling fan exhaust located on the backside of the unit. This ensures proper airflow and prevents overheating.

Maintenance Features

The TS-1XT is designed with minimal user-serviceable parts, emphasizing safety and requiring professional attention for most maintenance tasks.

  • No User-Serviceable Parts: The unit contains no operator-serviceable parts. All maintenance, troubleshooting, and wiring checks must be performed by a qualified electrician or authorized plant personnel. This ensures safety due to the high voltage present within the unit, even when not under power.
  • Power Cord and Fuses: Only power cords approved by Garner Products should be used. For continued protection against fire risk, fuses must be replaced with those of the same types and ratings.
  • Ventilation: Airflow is critical for maintaining safe operating temperatures. Users are instructed not to cover chassis ventilation slots or block enclosure openings.
  • Input Voltage Check: Before connecting the system plug to wall voltage, it is important to check the input voltage selection. If it is not compatible with the wall voltage, a Garner Products qualified technician must modify the wiring inside the system.
  • Disconnection for Service: The main power must be disconnected, and the unit unplugged from the wall before installing or removing any device or servicing the equipment. This is a crucial safety measure.
  • Shipping and Packaging: Users are advised to retain all original shipping materials for future use. In the event the unit needs to be transported for repair or to a different location, proper packaging is essential to prevent freight damage, which could void the factory warranty. Garner Products, Inc. provides guidance and support for packaging and return authorization.
  • Disposal: At the end of its useful service life, the machine must be disposed of in an environmentally sound fashion. No parts of the machine or its packaging should be disposed of with household trash.
  • Warranty and Support: The product comes with a limited warranty covering defects in materials and workmanship. For technical support or to obtain a Return Authorization Number (RA#) for returns, users are directed to contact Garner Products directly via email or phone. Returns must be specifically authorized by Garner prior to shipment, and the end-user is responsible for packaging and transportation costs. Proper documentation, including the RA#, return address, contact information, serial number, and a description of the reason for return, must be enclosed to avoid service delays. Insuring the shipment is recommended as the end-user bears the risk of loss or damage during transit.

Garner TS-1XT Specifications

General IconGeneral
Cycle Time45 seconds
Dimensions11.5" H x 10.5" W x 20" D
Weight65 lbs
TypeDegausser
Media DestroyedHard Drives
Magnetic Field20, 000 Gauss
CapacityNot applicable

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