GASLAND PHP40S - Troubleshooting Guide; Common Problems and Solutions

www.gaslandchef.com
3330-A Marathon Ct Charleston, SC 29418
support@gaslandchef.com
1 (844) 538-7890
20
Trouble Shooting
Problem
Pilot will
not light.
Gas valve may be OFF.
Fuel tank is empty.
Orifice blocked.
Air in supply system.
Loose connection.
AA battery is missing or dead.
Turn the gas valve ON.
Refill LPG cylinder.
Clean or replace orifice.
Purge air from lines.
Check all fittings.
Replace AA battery.
Pilot will
not stay on.
Debris around pilot.
Loose connection.
Thermocouple bad.
Gas leak in line.
Lack of fuel pressure.
Clean dirty area.
Tighten connections.
Replace thermocouple.
Check connections using leak
test.
Fuel tank is near empty. Refill.
Burner will
not light.
Pressure is low.
Orifice blocked.
Control Valve not ON.
Thermocouple bag.
Pilot light assembly bent or
not in correct location.
Fuel tank is near empty.
Remove, clean and replace.
Turn valve ON.
Replace thermocouple.
Place pilot light in correct
position and retry.
Burner flame
is low.
Supply hose is bent or twisted
Blockage in burner injector.
Straighten hose and perform
leak test on hose. Clean or
replace burner injector.
Burner flame
goes off
immediately
after ignition.
Low gas pressure.
Let the pilot flame stay light for
10 minutes before setting
variable knob to LO.
Thick black
smoke.
Blockage in burner.
Turn off the heater and let it
cool. Remove blockage and
clear burner inside and out.
Carbon built
up.
Dirt or film on reflector and
flame screen.
Clean reflector and flame
screen.
Problem Cause Solution