Gateway EC14 - User Manual

Table of Contents - 1
Quick Start & Troubleshooting
Guide
TABLE OF CONTENTS
Product Registration 2
Important Information 3
Computer Basics 4
Safety and Comfort ...................................................... 4
Safety Precautions ................................................ 4
Health Precautions ................................................ 5
Getting to Know your Computer.................................. 6
Control Devices (Keyboard/Touchpad)................. 6
Volume Controls.................................................... 7
Remote Control (optional)..................................... 8
Your Computer’s Drives ........................................ 8
Power Supply ...................................................... 10
Ports and Connectors.......................................... 11
Turning your Computer ON or OFF..................... 12
Upgrading your Computer.................................. 14
Internet and Software 15
Using Windows and your Software............................ 15
Windows Welcome Center .................................. 15
Internet Security Offer........................................ 15
Gateway Recovery Management........................ 16
Your Computer's Documentation....................... 17
Playing Multimedia Files ..................................... 18
First steps on the Net.................................................. 20
Protecting your computer................................... 20
Choose an ‘Internet Service Provider’................. 20
Network connections .......................................... 21
Surf the Net! ........................................................ 23
Helpdesk 25
Safe Computing........................................................... 25
Maintenance ........................................................ 25
Updates................................................................ 28
Security................................................................ 28
Windows Remote Assistance............................... 33
Diagnose & Repair....................................................... 34
Top Troubleshooting Cases................................. 34
Miscellaneous Troubleshooting........................... 38
Recovering your system ............................................. 45
To recover your system ...................................... 45
Recovering pre-installed software and drivers .. 45
Returning to a previous system condition.......... 46
Returning your system to its factory condition.. 47
Regulatory Information 48
Environment 53
Software License 54
Index 55
Copyright ©2009. All Rights Reserved. GWNB

Gateway EC14 Specifications

General

Brand	Gateway
Model	EC14
Category	Laptop
Language	English

Summary

Getting Started with Your Gateway Computer

Product Registration

Register your Gateway computer to access benefits and support services.

Important Information Overview

Key details, recovery management, InfoCentre, website, and support contacts.

Computer Basics and Setup

Covers safety, controls, power, ports, and turning the system on/off.

Power Options and Upgrades

Managing power states, upgrading components like memory and storage.

Internet and Software Usage

Windows and Software Overview

Using pre-installed Windows features, software, and the welcome center.

Multimedia File Playback

Playing music, videos, and using media centers like Windows Media Player.

Internet Connection and Browsing

Setting up internet, connection types, and surfing the net with Internet Explorer.

Network Connections

Understanding LANs, wireless networks, and sharing internet connections.

Helpdesk and Troubleshooting

Safe Computing and Maintenance

Recommended tasks for computer health, error checking, and disk management.

System Restore and Updates

Restoring the system to a previous state and keeping software updated.

Security and Protection Tools

Using firewalls, antivirus, Windows Defender, and securing personal information.

Troubleshooting Common Issues

Diagnosing and solving common hardware and software problems.

System Recovery and Configuration

Recovering Your System

Steps for system recovery using Gateway Recovery Management and recovery discs.

Returning to Previous Conditions

Using Microsoft System Restore to revert to an earlier system state.

Factory Reset Procedures

Restoring the computer to its original factory condition via drive or discs.

Legal and Compliance Information

Regulatory Information (FCC, IC, CE)

Compliance with FCC, Industry Canada, and CE directives for electronic devices.

Environmental Considerations

Gateway's commitment to environmental protection and product disposal.

Software License Agreement

Gateway's terms and conditions for using pre-installed software.