5ATP1000 Touchpad/Display Installation Instructions
Troubleshooting Table 3 describes what to do if the touchpad does not operate correctly.
Changing the
Touchpad Unit
Number
(Concord
Panels with Software
Version 1.0-1.6 Only)
Use the following guidelines when changing device unit numbers to avoid communication con-
flicts between bus devices and the panel:
• All bus devices with DIP switches (LED Touchpads, ESMs, HIMs, etc.) must be set to the
desired unit number before applying power and entering program mode.
• Whenever possible, assign touchpad unit numbers before all other panel programming.
To change the touchpad unit number:
1. At the touchpad, press and hold the D and 6 buttons together for at least 2 seconds. The dis-
play should show DA n, where n is the current touchpad unit number (000 - 015).
Note
At this time, the touchpad is in configuration mode and no longer communicating to the panel. The sys-
tem may immediately indicate a bus failure. Ignore the failure and continue with the procedure. The bus
failure will clear after successfully changing the touchpad unit number.
2. Press ƒ. The display shows ENTER _.
3. Enter the desired three digit unit number (000 - 015), then press
ƒ. The display shows DA n,
where n is the new touchpad unit number.
4. Do not use unit number 15 in Concord RF systems.
5. Press
‚ to exit from the configuration mode.
Note
If the new touchpad unit number was previously learned by the panel, communication between the
touchpad and the panel begins immediately. However, if the new touchpad unit number has never been
Table 3: Troubleshooting
Problem Action/Solution
Touchpad doesn’t
power up (no
display and no
beeps when
buttons are
pressed).
1. Check for correct wiring
connections at touchpad
and panel terminals.
2. Make sure panel battery
is connected correctly
and that the panel trans-
former is plugged in.
3. Make sure panel trans-
former is not plugged
into an electrical outlet
controlled by a switch.
Relocate transformer to
an unswitched outlet
location, if necessary.
Touchpad display
appears blank, but
beeps sound when
buttons are
pressed.
1. Check the touchpad dis-
play contrast setting. It
may be set to 0 (no dis-
play).
Touchpad display
shows a flashing *,
indicating a trouble
condition and
system doesn’t
respond to
commands from
touchpad.
1. Check for correct bus
wiring connections
(green and white wires)
at touchpad and panel
terminals.
2. Make sure touchpad unit
number is set to a differ-
ent number than all other
bus devices. If neces-
sary, change the touch-
pad unit number (see
procedure on this page).
(Concord panels with
software versions 1.0-
1.6 only.)
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