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Before you call for service ...
Troubleshooting Tips
Possible Causes
The surface units are not
plugged in solidly.
The surface unit controls
What To Do
• With the controls off. check to make sure the surface
unit is plugged completel~ into the receptacle.
• Check to see the correct control is set for the surface
Surface units
not functioning
properly
improperly set.
unit you are using.
The drip pans are not set securely
• With the controls off. check to make sure the drip pan
in the cooktop.
is in the recess in the cooktop and that the opening
in the pan lines up with the receptacle.
Oven-All Models
Oven light does not work
Light bulb
is loose or defective.
• Tighten or replace the bulb.
Switch operating light is broken. • Call for service.
OVen will not work
Plug on range is not completely
• Make sure electrical plug is plugged into a live. properly
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may
be blown or the circuit
breaker tripped.
• Replace fuse or reset circuit breaker.
Oven controls improperly set.
• See the Using the oven section.
On self-cleaning models, door
left in
the locked position.
• If necessary. allow the oven to cool; then unlock the door.
Food does not bake
Oven controls improperly set.
• See the Using the oven section.
or roost properly
Rack position is incorrect or the
• See the Using the oven section.
rack
is not level.
Incorrect cookware
or cookware
• See the Using the oven section.
of improper size being used.
Oven
thermostat needs
• See the Adjust the oven thermostat-Easy to do
adjustment.
yourself! section.
No power supply from
convenience outlet
on top of backguord
(on some models)
Small appliance plug is not
• Make sure the small appliance plug is properly
completely inserted in the
inserted.
convenience outlet.
The backguard is too hot
• Allow the range to cool; then reset the circuit
and the convenience outlet
breaker
by pressing the switch located near
breaker has tripped.
the convenience outlet.
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