Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on poly-. While this is not caused bythe washer, you can slow the
cotton blends and fuzzy fabrics pilling process bywashing garments inside out.
Snags, holes, tears, rips Pins, snaps, hooks, sharp . Fastensnaps,hooks, buttons and zippers.
or excessive wear buttons, belt buckles, . Remove loose items likepins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach . Checkbleach package instructions for proper amount.
. Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or . Rinseitemsthat may havechemicals on them before
dye, permanent wave solution washing. UseQuick Rinse cycle with Extra Rinseoption.
Wrinkling Incorrect wash and . Match Cycleselectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Improper sorting . Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener.
Overloading or incorrect • Looselyloadclothesinthe washer basket
water level
Repeated washing in . Wash inwarm or cold water.
water that istoo hot
SOUNDS Possible Causes Reason
Washer seems This is normal . Thewasher is very quiet during portions of the wash cycle.
too quiet
"Metallic clicking" Shifter mechanism is . The drive systemwill engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. This occurs multiple
times during the wash.
Back and forth "swoosh" Electric motor reversing . Thismachine has a drive system that doesn't use gears.
or light "clicking" sound direction Thissound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution . At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch . Therelay makes a click sound when activated. Thewater
stops filling levelactivates the relay and stopsfilling.
"Clicking" behind Control Automatic Temperature . Two valvesmix cold and hot water. The "clicking" iswhen either
Panel during fill Control Valve valve turns on or off to raiseor lower the fill water temperature.
Water flow changes Automatic Temperature . Two valves mix cold and hot water. The flow changes when either
during fill Control Valve valve turns on or off to raiseor lower the fill water temperature.
Motor "whining up" or Motor ramping up/down . The motor will speed up incrementally during the spin cycle.
"coasting down" in spin during spin cycle When spin iscomplete, it will coast until it stops.
"Humming" Water drain pump . The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is complete.
"Gurgling" Water drain pump . When the pump starts drawing in air, It starts to gurgle.
Thewasher shouldthen begin spinning and the sound will
continue until it is done spinning.
Water "swishing" This is normal • Thiswasher usesa InfusorTM wash action.Water swishingwhile
the unit isagitating is normal,especiallywith smaller loads.
Washer is noisy Washer is uneven , Tolevelthe washer, adjust the leveling legs by rotating the
individual leg in the proper direction for up or down.
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