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_ Troubleshooting Tips
PERFORMANCE (cont.) Possible Causes What To Do
Pilling Result of normal wear on . Whilethis is not caused by the washer, you can slow the
poly-cotton blends and pilling process bywashing garments inside out.
fuzzy fabrics
Snags, holes, tears, rips Pins, snaps, hooks, sharp . Fastensnaps, hooks,buttons and zippers.
or excessive wear buttons, belt buckles, . Removeloose items like pins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits(which snag easily)inside out.
Undiluted chlorine bleach . Checkbleach package instructions for proper amount.
Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or . Rinseitemsthat may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting , Avoid mixing heavy items (likework clothes) with light items
(likeblouses).
Try a fabric softener.
Overloading or incorrect • Looselyloadclothes inthe washer basket.Adjust loadsizebased
water level on item sizeend material.
Incorrect wash and . Match Cycleselection to the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in . Wash inwarm or cold water.
water that is too hot
SOUNDS Possible Causes Reason
"Metallic clicking" Shifter mechanism is . The drive systemwill engage at the start of agitate and
engaging or disengaging disengage when agitate iscomplete. This occurs multiple
times during the wash.
Beck and forth "swoosh" Electric motor reversing . Thismachine has a drivesystem that doesn't use gears.
or light "clicking" sound direction Thissound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution . At the end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch . Therelay makes a click sound when activated. Thewater
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature . Two valves mix cold and hot water. The "clicking" iswhen either
Panel during fill Control Valve valve turns on or off to raiseor lower the fillwater temperature.
Water flow changes Automatic Temperature , Two valves mix cold and hot water. The flow changes when either
during fill Control Valve valve turns on or off to raiseor lower the fillwater temperature.
Motor "whining up" or Motor ramping up/down . The motor will speed up incrementally during the spin cycle.
"coasting down" in spin during spincycle When spin iscomplete, itwill coast until it stops.
"Humming" Water drain pump . Thedrain pump will make a humming sound when pumping
out water after agitation stops and continue until spin iscomplete.
"Gurgling" Water drain pump , When the pump starts drawing in air, It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
Water "swishing" This is normal • Thiswasher usesa InfuserTM wash action.Water swishingwhile
the unit isagitating isnormal,especiallywith smaller loads.
Washer is noisy Washer is uneven , Tolevel the front of the washer, adjust the front leveling legs by
rotating the individual leg in the proper direction for up
or down. Tolevel the back of the washer, lift the back
of the machine 4" (11cm) and set down.
Shipping rod is still assembled . To remove the shipping rod from the washer, pullthe yellow tag
in the unit and remove the attached rod from the bottom right hand sideof
the washer. 11
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