GE GFWN1000 - Before You Call for Service

Before you call for service…
Problem Possible Cause What To Do
Incomplete cycle or timer CB=;/B71:=/2@327AB@70CB7=< I -;?7D366E?;@GF7EFA5K5>78AD735:D743>3@57
not advancing ADD743>3@57E?3K476A@7-:;E;E@AD?3>AB7D3F;A@
A@AF:;@9F:7?35:;@7I;>>8;@;E:F:7I3E:5K5>7
%C;>1:=5532 I ,77B397A@:AIFA5>73@F:7)G?B;>F7D
@/7<6=A37A97<932=@ I ,FD3;9:F7@6D3;@:AE73@6?3=7EGD7I3E:7D;E@AF
7;>@=>3@:G1=<<31B32 E;FF;@9A@;F
=CA36=:22@/7<;/G I :75=:AGE7:A>6B>G?4;@92AG?3K@776FA53>>
031:=5532 3B>G?47D
@/7<6=A3A7>6=<7<52@/7<6=A3 I @EGD7F:7D7;E3@3;D93B47FI77@:AE73@66D3;@
>CA632B==4/@2=E<B632@/7<
Loud or unusual noise; /07<3B;=D7<5 I 03E:7D;E67E;9@76FA?AH7″ FAD76G578AD57E
vibration or shaking FD3@E?;FF76FAF:78>AAD-:;E?AH7?7@F;E@AD?3>
::@C003@:3D3:7<5:35A/@3<=B I )GE:3@6BG>>A@F:7435=D;9:F3@6F:7@435=>78FA8KAGD
47@;:GB=C167<5B634:==@ I3E:7DFA5:75=;8;F;E>7H7>"8F:7I3E:7D;EG@7H7@36<GEF
F:7DG447D>7H7>;@9>79EEAF:7K3D73>>8;D?>KFAG5:;@9F:7
8>AAD3@6>A5=76;@B>3572AGD;@EF3>>7DE:AG>65ADD75FF:;E
BDA4>7?
*<0/:/<132:=/2 I (B7@6AAD3@6?3@G3>>KD76;EFD;4GF7>A36-A5:75=
?35:;@7DG@D;@E73@6EB;@I;F:@A>A36"8@AD?3>
G@43>3@57I3E53GE764K>A36
%C;>1:=5532 I ,77B397A@:AIFA5>73@F:7)G?B;>F7D
No power/washer not ,/A63@7AC<>:C5532 I &3=7EGD75AD6;EB>G9976E75GD7>K;@FA3IAD=;@9AGF>7F
working or dead
,/B3@AC>>:G7ABC@<32=44 I -GD@4AF::AF3@65A>683G57FE8G>>KA@
7@1C7B0@3/93@4CA37A I :75=:AGE75;D5G;F4D73=7DE8GE7E+7B>3578GE7EAD
B@7>>320:=E< D7E7F4D73=7D03E:7DE:AG>6:3H7E7B3D3F7AGF>7F
CB=;/B71A3:4AGAB3;16319A I ;DEFF;?7F:7I3E:7D;EB>G9976;@3GFA?3F;55:75=E
A55GD"F?3KF3=7GBFAE75A@6E478AD7KAG53@GE7
KAGDI3E:7D-:;E;E@AD?3>AB7D3F;A@
Snags, holes, tears, rips $D3@:=/232 I A@AF7J5776?3J;?G?D75A??7@676>A36E;L7E
or excessive wear ,77D75A??7@676?3J;?G?>A36E;L7EA@B397
%3<A>3<17:A</7:AA1@3EA=@ I +7?AH7>AAE7;F7?E8DA?BA5=7FE
=B63@=0831BA:34B7<>=193BA
%7<AA</>A6==9AA6/@> I 3EF7@E@3BE:AA=E4GFFA@E3@6L;BB7DE
0CBB=<A03:B0C19:3AH7>>3@A
/<2A6/@>=0831BA:34B7<>=193BA
Control time wrong )67A7A<=@;/: I GD;@9EB;@F:7I3E:7D?3K@776FAD743>3@57F:7>A36
or changes EA?7F;?7EFAD76G57H;4D3F;A@E0:7@F:;E:3BB7@E
F:77EF;?3F76F;?7;E;@5D73E7653GE;@9F;?7>78FFA
;@5D73E7AD<G?B
Not enough water )67A7A<=@;/: I !AD;LA@F3>I3E:7DE6A@AFD7CG;D7F:7FG4FA8;>>I;F:I3F7D
>;=7FAB>A36I3E:7DE
Washer pauses or has %C;>1:=5532 I ,77B397A@:AIFA5>73@F:7)G?B;>F7D
to be restarted, or washer
door is locked and will
not open
Door unlocks or )67A7A<=@;/: I DA@F>A36I3E:7DEEF3DFGB6;887D7@F>KF:3@FAB>A36
press START and machine I3E:7DE3@6;FF3=7EE75A@6EFA5:75=F:7EKEF7?
doesn't operate -:76AADI;>>>A5=3@6G@>A5=
<1=@@31B=>3@/B7=< I ,;?B>KAB7@3@65>AE7F:76AAD8;D?>KF:7@BD7EESTART
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