34 49-1000471 Rev. 3
Troubleshooting Tips... Before you call for service
Problem Possible Causes What To Do
Automatic icemaker does
not work
Icemaker switch is in the 2))
position.
Slide the switch to the ON position.
Water supply turned off or not
connected.
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Freezer compartment too warm. Wait 24 hours for the refrigerator to completely cool down.
Piled up cubes in the storage bin
cause icemaker to shut off.
Level cubes by hand.
Ice cubes stuck in icemaker. Turn off the icemaker, remove cubes and turn the icemaker
back on.
Filter is not properly installed.
Filter water leak
Replace filter or make sure the water filter is properly
installed (refer to water filter section).
Ice cubes have odor/taste Ice storage bin needs cleaning. (PSW\DQGZDVKELQ'LVFDUGROGFXEHV
Food transmitting odor/taste to ice
cubes.
Wrap foods well.
Interior of refrigerator needs
cleaning.
See Care and cleaning.
Small or hollow cubes Water filter clogged. Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing Door left open. Check to see if package is holding door open.
Temperature control not set cold
enough.
See Controls.
Frequent “buzzing sound” Icemaker switch is in the ON
position, but the water supply to the
refrigerator has not been connected.
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position will damage the water valve.
Red / Orange glow in the
freezer section, steam
coming from vents.
Popping/ hissing sound
coming from the freezer
area.
This is normal operation for glass
defrost heater models. The heater
is clearing out frost from your
refrigerator evaporator for optimum
operation.
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normal operation and the heater will turn off once the frost
has been cleared.
Cube dispenser does not
work (on some models)
Icemaker or water supply turned off. Turn on icemaker or water supply.
Ice cubes are frozen to icemaker
feeler arm.
Remove cubes.
An item is blocking or has fallen into
the ice chute inside the top bin of
the freezer.
Remove any item that might be blocking, or has fallen into
the chute.
Irregular ice clumps in storage
container.
Break up with fingertip pressure and discard remaining
clumps.
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colder setting, one position at a time, until clumps do not
form.
Dispenser is /2&.('. Press and hold the Lock pad for 3 seconds.
Water has poor taste/odor
(on some models)
Water dispenser has not been used
for a long time.
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Water in first glass is warm
(on some models)
Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to completely cool down.
Water dispenser has not been used
for a long time.
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Water system has been drained. Allow several hours for replenished supply to chill.
Water dispenser does not
work (on some models)
Water supply line turned off or not
connected.
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Water filter clogged. Replace filter cartridge or remove filter and install plug.
Air may be trapped in the water
system.
Press the dispenser arm for at least two minutes.
Dispenser is /2&.('. Press and hold the Lock pad for 3 seconds.
TROUBLESHOOTING TIPS
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