WATER   Possible Causes  What To Do
Water level seems low   7his is QRrPaO   :DWHUPD\QRWFRYHUWKHWRSOHYHORIWKHFORWKHV  
      This is normal for this high-efficiency washer.
Water fills and drains  DraiQ staQd SiSe is tRR ORZ  7KHGUDLQVWDQGSLSHPXVWEHDERYHµ
at the same time
Too many suds  7RR Puch deterJeQt  0HDVXUH\RXUGHWHUJHQWFDUHIXOO\8VHOHVVVRDSLI\RXKDYH
      soft water, a smaller load or a lightly soiled load.
  7\Se RI deterJeQt  6ZLWFKWR+( detergent.
  SRIt Zater  7U\OHVVGHWHUJHQW
Water leaks  8siQJ tRR Puch deterJeQt   8VHOHVVGHWHUJHQW8VHOHVVVRDSLI\RXKDYHVRIWZDWHU
  iQ Zasher    a smaller load or a lightly soiled load.
  7\Se RI deterJeQt  6ZLWFKWR+( detergent.
  )iOO hRses Rr draiQ hRse is  0DNHVXUHKRVHFRQQHFWLRQVDUHWLJKWDWIDXFHWVDQG
  iPSrRSerO\ cRQQected    rubber washers are installed. Make sure end of drain hose 
      is correctly inserted in and secured to drain facility.
  +RusehROd draiQ Pa\  &KHFNKRXVHKROGSOXPELQJ<RXPD\QHHGWRFDOO
  Ee cORJJed a plumber.
  DraiQ hRse is ORRse 0DNHVXUHGUDLQKRVHLVIXOO\VHDWHGLQEDFNRIZDVKHUDQG
      that the two retaining screws are fully seated.
  DraiQ hRse ruEs RQ ZaOO 0DNHVXUHGUDLQKRVHGRHVQRWPDNHFRQWDFWZLWKWKHZDOO
      May cause excessive wear on the hose.
  &RQstaQt Zater Sressure  7LJKWHQKRVHVDWWKHIDXFHWVDQGWXUQWKHZDWHURIIDIWHU
  tR the IiOO hRses at the each use.
 
Zater sRurce
  &KHFNFRQGLWLRQRIWKHILOOKRVHVWKH\VKRXOGEHUHSODFHG
      every 5 years.
Water temperature  &RROer Zater tePSeratures  1HZODXQGU\GHWHUJHQWVKDYHEHHQIRUPXODWHGWRZRUN
seems incorrect  SrRYide iPSrRYed eQerJ\    with cooler water temperatures without affecting wash
  eIIicieQc\ performance.
  Water suSSO\ is turQed RII  7XUQERWKKRWDQGFROGIDXFHWVIXOO\RQDQGPDNHVXUH
  Rr iPSrRSerO\ cRQQected    hoses are connected to correct faucets.
  Water YaOYe screeQs are  7XUQRIIWKHZDWHUVRXUFHDQGUHPRYHWKHZDWHUFRQQHFWLRQ
  stRSSed uS    hoses from the upper back of the washer. Use a brush or
      toothpick to clean the screens in the machine. Reconnect 
      the hoses and turn the water back on.
  &RRO&ROd Zater ZheQ  7KLVLVQRUPDO3HUIHF7HPSVHQVHVZDWHUWHPSHUDWXUHDQG 
  seOectiQJ +Rt    optimizes for best results.  Cold water is added periodically    
      when hot is selected.
  +Ruse Zater heater is  0DNHVXUHKRXVHZDWHUKHDWHULVGHOLYHULQJZDWHUDW
  QRt set SrRSerO\  120°F–140°F (48°C–60°C).
Water pumped out before  /id OiIted Rr c\cOe Zas Sut iQ   5HVHWF\FOH
cycle is complete  Sause IRr RYer 24 hRurs
Water won’t drain DraiQ hRse is kiQked Rr   6WUDLJKWHQGUDLQKRVHDQGPDNHVXUHZDVKHULVQRWVLWWLQJRQLW
  iPSrRSerO\ cRQQected   7RSRIGUDLQRXWOHWVKRXOGEHOHVVWKDQIWPDERYHIORRU
Washer pauses during   7he 35(WAS+ &\cOe   7KLVLVQRUPDO7KHZDVKHUDOWHUQDWHVEHWZHHQDJLWDWHDQG
wash cycle  Zas chRseQ     soak during these cycles to get your clothes cleaner with
   less wear.
Washer pauses during   7his is QRrPaO   7KHZDVKHUPD\SDXVHGXULQJWKHVSLQF\FOHWRUHPRYH
spin cycle      soapy water more efficiently.
Troubleshooting Tips 
Save time and money! Review the charts on the following pages, 
or visit GEAppliances.com. You may not need to call for service.
Before you call for service…
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