GE JP930 - Cooktop feels hot; Foods cook slowly; Metal marks (may appear as cracks); Dark streaks or specks

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Safety InstructionsOperating InstructionsCare and CleaningTroubleshooting TipsCustomer Service
Before You Call For Service…
Troubleshooting Tips
Problem Possible Causes What To Do
Cooktop feels hot Improper cookware • The glass cooktop surface may seem hotter than you
being used. are used to. This is normal. Use pans which are
absolutely flat.
Foods cook slowly Improper cookware • Pan bottoms should be flat, fairly heavy weight and
being used. the same diameter as the surface unit selected.
Metal marks Incorrect cleaning • Use recommended cleaning procedures.
(may appear as cracks) methods being used.
Cookware has been • See the Cleaning the glass cooktop section.
slid across the cooktop
surface.
Dark streaks or specks Improper cookware • See the Cleaning the glass cooktop section.
being used.
Control knob will Cooktop controls • When the knob is in the OFF position, it must be
not turn improperly set. pushed in before it can be turned. When the knob
is in any other position, it can be turned without
being pushed in.