Do you have a question about the GE JP938 and is the answer not in the manual?
Provides measurements for countertop cutouts, clearances, and cooktop dimensions.
Details grounding, power supply, overcurrent protection, and wiring for safe installation.
Explains the breakdown of the model number for identification and features.
Details how to interpret the serial number for manufacturing date and year.
Outlines what GE will replace under warranty for one year and five years.
Lists exclusions from warranty coverage, including misuse and accidental damage.
Lists key features and describes the ceramic glass surface and appearance.
Details ribbon heating elements, their types, and the bridge element construction.
Explains how to operate the touch controls for surface elements and features.
Covers indicator lights, kitchen timer, and control lockout functions for safe operation.
Explains the pan detection system and how the pan size sensor automatically adjusts elements.
Describes the digital control system's circuit boards and triac voltage control.
Details technician mode and pan detection diagnostic procedures.
Lists fault codes, line voltage, and temperature checks for troubleshooting.
Details frequency checks and inductive sensor calibration procedures.
Steps to remove the glass and cooktop from the countertop for nonelectronic models.
Procedures for replacing display, logic, and touch board assemblies on electronic models.
Explains how to access and replace the power board on electronic models.
Describes the procedure for calibrating inductive sensors after replacement or changes.
Diagrams showing component and connector locations for the JP968 36-inch electronic cooktop.
Diagrams showing component and connector locations for the JP938 30-inch electronic cooktop.
Diagrams showing component and connector locations for the JP350 30-inch electric cooktop.
Provides a wiring diagram and chart for connecting components and understanding circuits.
Exploded view diagram illustrating parts with reference numbers.
Table listing part numbers, descriptions, and quantities for cooktop components.
Questions to test knowledge on cooktop features, diagnostics, and replacement procedures.