49-2000996 Rev. 2 27
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
Food does not broil properly Oven controls improperly set. Make sure you select the appropriate broil mode.
Improper rack position being used. See Cooking Guide for rack location suggestions.
Food being cooked in a hot pan. Make sure cookware is cool.
Cookware not suited for broiling. 8VHDSDQVSHFLILFDOO\GHVLJQHGIRUEURLOLQJ
Aluminum foil used on the broiling pan
and grid has not been fitted properly
and slit as recommended.
If using aluminum foil conform to pan slits.
In some areas the power (voltage) may
be low.
Preheat the broil element for 10 minutes.
Oven temperature too hot or
too cold
Oven temperature needs adjustment. See the Special Features section.
Oven does not work or
appears not to work
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Oven controls improperly set. 6HHWKH8VLQJWKH2YHQVHFWLRQ
Oven is in Sabbath Mode. 9HULI\WKDWWKHRYHQLVQRWLQ6DEEDWK0RGH6HHWKH6SHFLDO
Features section.
“Crackling” or “popping”
sound
This is the sound of the metal heating
and cooling during both the cooking
and cleaning functions.
This is normal.
Why is my range making a
"clicking" noise when using
my oven?
Your range cycles the heating
elements by turning relays on and off
to maintain the oven temperature.
This is normal.
Clock and timer do not work A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Plug on range is not completely
inserted in the electrical outlet.
Make sure electrical plug is plugged into a live, properly grounded
outlet.
Oven controls improperly set. 6HHWKH8VLQJWKHNLWFKHQWLPHUVHFWLRQ
Oven door is crooked The door is out of position. Because the oven door is removable, it sometimes gets out of
position during installation. To straighten the door, re-install the
door. See the "Lift-Off Oven Door" instructions in the "Care and
Cleaning" section.
Oven light does not work Light bulb is loose or defective. Tighten or replace bulb.
Pad operating light is broken. Call for service.
Oven will not self-clean The temperature is too high to set a
self-clean operation.
Allow the oven to cool and reset the controls.
Oven controls improperly set. See the Cleaning the Oven section.
Oven will not steam clean. Display flashes HOT.
Allow the oven to cool to room temperature and reset the controls.
Oven controls improperly set. 6HHWKH8VLQJ6WHDP&OHDQVHFWLRQ
Oven door is not closed. Make sure you close the door to start steam clean cycle.
Excessive smoking during
clean cycle
Excessive soil or grease. Press the Cancel/Off pad. Open the windows to rid the room of
smoke. Wait until the LOCKED light goes off. Wipe up the excess
soil and reset the clean cycle.
Excessive smoking during
broiling
Food too close to burner element. Lower the rack position of the food.
Oven door will not open
after a clean cycle
Oven too hot. Allow the oven to cool below locking temperature.
Oven not clean after a clean
cycle
Oven controls improperly set. See the Cleaning the Oven section.
Oven was heavily soiled. Clean up heavy spillovers before starting the clean cycle. Heavily
soiled ovens may need to self-clean again or for a longer period
of time.
"DOOR LOCKING" flashes in
the display
The self-clean cycle has been selected
but the door is not closed.
Close the oven door.
DOOR LOCKED is on when
you want to cook
The oven door is locked because
the temperature inside the oven
has not dropped below the locking
temperature.
Press the Cancel/Off pad. Allow the oven to cool.