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Q: If I order 3 locks will anyone else have the same keys?
A: Each set of locks is keyed differently.
Q: Accidentally deleted the lock from the app, what should I do?
A: 1. You delete the lock in the app, but the lock is not emptied.
Please RESET the lock.
2. Add again on the GeekSmart APP.
Q: My bluetooth won't connect, what should I do?
A: 1. Upgrade to the latest version of the firmware, authorize Bluetooth in the
phone settings to allow access to the Geek Smart App.
2. Try to connect again.
3. If the connection is still not smooth, please contact our after-sale service.
Q: What notification will I receive when the battery is low?
A: When you use fingerprint or GeekSmart APP to unlock, the LED Indicator
will flashes green and then flashs red.
A: The remaining power can provide about 500 times to unlock.
Please replace battery in time.
Q: How to enable passage mode?
A: 1. Press set button on Interior Knob, then unlock the knob by fingerprint,
after buzzer beeps, passage mode enabled.
2. Or you can enter "Setting" page in the APP, enable the passage mode.
Q: How to disable passage mode?
A: 1. Press set button on Interior knob, the passage mode will be disabled.
2. Or you can enter "Setting" page in the APP, disable the passage mode.
Q: What is the difference between adminstrator/user?
A: The first user to add the knob by GeekSmart APP member is adminstrator,
other members are users.
Adminstrator fingerprint can unlock even in the security mode, but user cannot
unlock in the security mode.
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