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• Place the phone correctly in the charging unit or connect
the charging unit properly. Clean the contact surfaces on
the mobile phone and charging unit with a soft, dry cloth.
• Try a new battery
Unable to Charge the phone
• Check the adaptor connections
• If temperature is below -10 or higher than 55 move to ℃℃
a place without such extremes of temperature
• Try a new battery
Failure to link to the network
• The signal is too weak, or there may be some radio
interference
• Is the SIM card installed incorrectly or damaged? If the
SIM card is damaged, please ask your service provider for
a replacement.
Cannot make a Call
• Check that mobile fees have been paid
• Check that the SIM card is valid
• Check if fixed dialling is set
• Ensure you have pressed the green dial button
• Is the SIM card registered to the network
• Is the bar outgoing calls feature enabled
• There may be a problem with the network, call your service
provider
• Check the service provider number, local area number or
NMC number (see Handset Settings)
TROUBLESHOOTING
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