Automatic Standby Generator Owner’s Manual 27
Section 5 Troubleshooting
Problem Cause Correction
Engine will not crank. 1. Fuse blown.
2. Loose, corroded or defective battery
cables.
3. Defective starter contact.
4. Defective starter motor.
5. Dead Battery.
1. Correct short circuit condition by
replacing 7.5 Amp fuse in generator control
panel.
2. Tighten, clean or replace as necessary.*
3. *See #2.
4. *See #2.
5. Charge or replace battery.
Engine cranks but will not start. 1. Out of fuel.
2. Defective fuel solenoid (FS).
3. Defective spark plug(s).
4. Valve lash out of adjustment.
5. In cold weather condition.
1. Replenish fuel / turn on fuel valve.
2. *
3. Clean, re-gap or replace plug(s).
4. Adjust valve lash.
5. Install recommended cold weather kit.
Engine starts hard and runs rough. 1. Air cleaner plugged or damaged.
2. Defective spark plug(s).
3. Fuel pressure incorrect.
4. Fuel selector in wrong position.
1. Check / replace air cleaner.
2. Clean, re-gap or replace plug(s).
3. Confirm fuel pressure to regulator is 10-12”
water column (19-22mm mercury) for LP,
and 3.5 - 7” water column (9-13mm mercury)
for natural gas.
4. Move selector to correct position.
Generator is set to OFF, but the
engine continues to run.
1. Control panel wired incorrectly.
2. Defective control board.
1. Repair wiring.*
2. Replace control panel.*
There is no AC output from
generator.
1. Main line circuit breaker is in the OFF
(or OPEN) position.
2. Generator internal failure.
1. Reset circuit breaker to ON (or CLOSED).
2. *
There is no transfer to standby
after utility source failure.
1. Main line circuit breaker is in the OFF
(or OPEN) position.
2. Defective transfer switch coil.
3. Defective transfer relay.
4. Transfer relay circuit open.
5. Defective control logic board.
1. Reset circuit breaker to ON (or CLOSED)
position.
2. *
3. *
4. *
5. *
Unit consumes large amounts of
oil.
1. Engine over filled with oil.
2. Engine breather defective.
3. Improper type or viscosity of oil.
4. Damaged gasket, seal or hose.
1. Adjust oil to proper level.
2. *
3. See “Engine Oil Recommendations”.
4. Check for oil leaks.
* Contact an independent Authorized Service Dealer for assistance.
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