If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Genesis
Customer Care.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group
of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual prob-
lems between you, your dealer, or Genesis Customer Care.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153);
go to http://www.safercar.gov;
download the SaferCar mobile application;
or write to: Administrator, NHTSA.
1200 New Jersey Ave, SE.,
Washington, DC 20590.
You can also obtain other information about motor vehicle safety from http://www.safercar.gov.
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Specifications, Consumer information and Reporting safety defects
8-12
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