Quick Reference Guide I 50
GENESIS GV60
49 I Quick Reference Guide
DRIVING
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
Program Coverage Summary
Genesis Service Valet is included for the first 3 years
or 36,000 miles, whichever comes first, of ownership.
Complimentary
Services
Service Valet
Complimentary
Loaner Vehicle
Maintenance
Original Owner or
Lessee
Yes Yes Yes
Subsequent Owner or
Lessee
Warranty
Only
Warranty
Only
No
See below for program terms and conditions.
Service Valet is available while your vehicle is receiving complimentary
maintenance, wear items, or warranty repairs by an authorized Genesis retailer.
Simply contact your authorized Genesis retailer’s Service Experience Manager or
contact the Customer Care Center at 844-340-9741 to make your appointment.
The retailer will work with you to arrange your pickup and delivery time and
location.
• Valet appointments must be made at least 2 business days in advance.
• Valet area of coverage is valid only within an estimated 1 hour drive time
distance (based on traffic, weather, and road conditions) from the
participating retailer location to the pickup/delivery location.
• Valet pickup and delivery must occur during normal business hours.
After-hours pickup and delivery are at the discretion of your participating
retailer.
• You must notify your Genesis Service Experience Manager 1 business day in
advance if location or time of valet services changes. If a change or
cancellation is not made at least 1 business day in advance, you may be
charged a fee, or Service Valet may be cancelled.
• You will be charged a fee if you elect to extend the use of the courtesy
replacement vehicle or delay the delivery of your vehicle.
• Prior to or at the time of your vehicle pickup, you will need to provide your
valet with the following information if a courtesy replacement vehicle is
needed:
•
Insurance company name, policy number, and expiration date
•
Driver
’
s license number, state, expiration, and date of birth
•
Credit card number and expiration date
(standard requirement for rental car use)
•
The above information for any additional drivers
Genesis brand vehicle owner must provide the valet with the Genesis brand vehicle
that is currently registered in compliance with local and state laws. Road tolls
incurred during the Service Valet may be charged to the vehicle owner.
SERVICE VALET
Level Description
NORMAL
Ordinary driving mode.
ECO
Drive mode for fuel efficiency. This mode results in
driving at a constant speed without rapid acceleration
or deceleration.
SPORT
Drive mode for sporty and dynamic driving. This mode
reacts sensitively when you press down on the pedal
or rotate the steering wheel. The fuel efficiency may
decrease.
SNOW
Drive mode for driving on icy or rainy roads which are
slippery. This mode helps with stable acceleration and
reduces tire slipping.
You can set the proper drive mode according to the road conditions or
your driving habits.
Press the DRIVE MODE button on
the steering wheel.
•
Pressing the button repeatedly
changes the drive mode, and the
changed mode is displayed on
the instrument cluster.
To change to snow mode, press
and hold the button.
DRIVE MODE
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