Quick Reference Guide I 34
GENESIS ELECTRIFIED GV70
DRIVING
33 I Quick Reference Guide
GENESIS SERVICE VALET PROGRAM TERMS AND CONDITIONS
Program Coverage Summary
Genesis Service Valet is included for the first 3 years
or 36,000 miles, whichever comes first, of ownership.
Complimentary
Services
Service Valet
Complimentary
Loaner Vehicle
Maintenance
Original Owner or
Lessee
Yes Yes Yes
Subsequent Owner or
Lessee
Warranty
Only
Warranty
Only
No
See below for program terms and conditions.
Service Valet is available while your vehicle is receiving complimentary
maintenance, wear items, or warranty repairs by an authorized Genesis retailer.
Simply contact your authorized Genesis retailer’s Service Advisor or contact the
Customer Care Center at 844-340-9741 to make your appointment. The retailer
will work with you to arrange your pickup and delivery time and location.
• Valet appointments must be made at least 2 business days in advance.
• Valet area of coverage is valid only within an estimated 1 hour drive time
distance (based on traffic, weather, and road conditions) from the
participating retailer location to the pickup/delivery location.
• Valet pickup and delivery must occur during normal business hours.
After-hours pickup and delivery are at the discretion of your participating
retailer.
• You must notify your Genesis Service Experience Manager 1 business day in
advance if location or time of valet services changes. If a change or
cancellation is not made at least 1 business day in advance, you may be
charged a fee, or Service Valet may be cancelled.
• You will be charged a fee if you elect to extend the use of the courtesy
replacement vehicle or delay the delivery of your vehicle.
• Prior to or at the time of your vehicle pickup, you will need to provide your
valet with the following information if a courtesy replacement vehicle is
needed:
•
Insurance company name, policy number, and expiration date
•
Driver
’
s license number, state, expiration, and date of birth
•
Credit card number and expiration date
(standard requirement for rental car use)
•
The above information for any additional drivers
Genesis brand vehicle owner must provide the valet with the Genesis brand vehicle
that is currently registered in compliance with local and state laws. Road tolls
incurred during the Service Valet may be charged to the vehicle owner.
SERVICE VALET
NEAR FIELD COMMUNICATION (NFC)
To lock/unlock your vehicle using the NFC key card, hold the key card up
to the center of the door handle
A
.
If you try to lock your vehicle with the NFC card under the following
conditions, it will not work:
•
The Smart Key is in the vehicle.
•
The POWER button is in ACC or ON position.
•
Any of the doors, hood and trunk are open.
A
B
NOTE: If you overlap and use the key card with other NFC-enabled
cards such as a transportation card or credit card, it will not work.
*For security reasons, the vehicle can only have one NFC key card paired
to it at one time. Any time that a new Key card is paired to the car it will
disable the previously paired Key Card .
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