Geotab GO9+ - User Manual

Rev 0.5 - 06/2020 - PAC-INSUNI205
Telematics Device Quick Start
Read before installing: gtb.page.link/yXpm
27mm
77mm
53mm
1876
Note: To connect to your WiFi hotspot, the device
MUST nish provisioning (all LEDs should
turn solid) and your vehicle ignition must
be on
Please ensure your device is connected and
communicating, then follow the steps below to
enable and connect to the Wi-Fi hotspot:
1) In MyGeotab, navigate to Vehicles in the main
menu.
2) On the Vehicles page, select the desired vehicle
from the list.
3) On the Vehicle Edit page, select the Wi-Fi tab.
4) Under the Wi-Fi tab, toggle the Enable hotspot
toggle to On.
5) In the SSID eld, enter a unique SSID. The
information entered in this eld indicates the
Wi-Fi network name.
6) In the Password eld, enter a unique password
for the Wi-Fi network.
7) Click the Save button to save your changes.
8) On the desired mobile device, navigate to device
settings then select the desired Wi-Fi network
and enter the password.
Note: The Wi-Fi network name and password
are the same as the information entered in
Steps 5 and 6.
How to Set Up the GO9+
Wi-Fi Hotspot
Report
Sort by: Name MoreAddShowName, VIN, or serial num
Vehicles
1 Vehicle
Test Vehicle
Company group
G9XXXXXXXXXX
332692 km
ABCDEF1234567890
Columns
Vehicle Edit Test Vehicle
?
Device
Enable hotspot
SSID:
Passwords:
Confirm password:
HOTSPOT SETTINGS
Driver feedback Groups Service plan Wi-Fi
OffOn
Save Remove Cancel View on map
More details Personal Mode
In the box:
G9-SAM-PLE-1234
GO9-AAAAAA
G9-SAM-PLE-1234
GO9-AAAAAA
G9-SAM-PLE-1234
GO9-AAAAAA
G9-SAM-PLE-1234
GO9-AAAAAA

Summary

Telematics Device Quick Start Guide

GO9+ Wi-Fi Hotspot Setup

Steps to enable and configure the GO9+ Wi-Fi hotspot, including navigation and settings.

Wi-Fi Hotspot Configuration Details

Instructions for enabling the hotspot, setting SSID, password, and saving changes.

Connecting Mobile Device to Hotspot

How to connect a mobile device to the Wi-Fi network using the configured credentials.

Device Installation and Verification

Installation Procedure

Visual guide for installing the telematics device in a vehicle.

Verify Installation Status

Steps to verify device communication status via a web portal.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

This document outlines the installation and setup of a telematics device, specifically the GO9+ Wi-Fi Hotspot, designed to provide connectivity and vehicle tracking capabilities. The device serves as a central hub for vehicle data and offers Wi-Fi hotspot functionality for mobile devices.

Function Description

The primary function of this device is to act as a telematics unit for vehicles, enabling communication and data logging. It records various vehicle parameters and transmits them for monitoring and analysis. A key feature is its integrated Wi-Fi hotspot, which allows users to connect their mobile devices to the internet while in the vehicle. This functionality is dependent on the device being properly provisioned and the vehicle's ignition being on. The device's status is indicated by a series of LEDs, which must all be solid to confirm proper operation and communication.

The device is designed to be discreetly installed within the vehicle, typically connecting to the On-Board Diagnostics (OBD) port. Once installed, it begins to communicate with the telematics platform, providing real-time data. The Wi-Fi hotspot feature, once enabled and configured, creates a secure wireless network within the vehicle, allowing passengers to access the internet. This is particularly useful for long journeys or for vehicles used as mobile offices.

Usage Features

Installation: The installation process is straightforward, primarily involving connecting the device to the vehicle's OBD port. The device is designed to fit securely and discreetly. Visual aids in the manual demonstrate the physical connection, ensuring proper orientation and seating of the device.

Verification of Installation: After physical installation, the device's operational status needs to be verified. This involves checking the LED indicators on the device itself. A sequence of solid LEDs confirms that the device is powered, communicating, and GPS-locked. Further verification is performed through a dedicated online portal or application, where the installer can log the installation, confirming the device's serial number and its communication status. The system provides immediate feedback, indicating whether the device is communicating or not, which helps in troubleshooting any installation issues.

Wi-Fi Hotspot Setup: The Wi-Fi hotspot functionality is configured through a web-based interface, typically accessed via the telematics platform (MyGeotab).

1. Accessing Settings: Users navigate to the "Vehicles" section in the main menu, select the specific vehicle where the device is installed, and then access the "Wi-Fi" tab on the "Vehicle Edit" page.
2. Enabling Hotspot: Within the Wi-Fi tab, there's a toggle to "Enable hotspot," which must be set to "On."
3. SSID Configuration: A unique Service Set Identifier (SSID) must be entered. This SSID will be the name of the Wi-Fi network that mobile devices will see and connect to.
4. Password Configuration: A secure password needs to be set for the Wi-Fi network. This password will be required for any device attempting to connect to the hotspot. The password must be confirmed to ensure accuracy.
5. Saving Changes: After configuring the SSID and password, the changes must be saved using the "Save" button.
6. Connecting Mobile Devices: Once configured and saved, the Wi-Fi network becomes active. Users can then navigate to the Wi-Fi settings on their mobile devices, select the configured SSID, and enter the password to connect to the internet.

Data Communication: The device continuously communicates vehicle data to the telematics platform. This includes information such as GPS location, engine diagnostics, and driving behavior. This data is crucial for fleet management, vehicle tracking, and safety monitoring.

Maintenance Features

Self-Diagnosis through LEDs: The device incorporates a series of LED indicators that provide immediate visual feedback on its operational status. These LEDs indicate power, communication, and GPS lock. By observing the state of these LEDs (e.g., solid vs. blinking), users can quickly ascertain if the device is functioning correctly or if there's an issue that requires attention. For instance, if all LEDs are solid, it signifies proper operation, including successful provisioning and communication.

Remote Configuration and Updates: While not explicitly detailed as "maintenance," the ability to remotely configure the Wi-Fi hotspot settings (SSID, password) through the telematics platform implies a level of remote management. This allows administrators to update network settings without physical access to the device, which is a significant maintenance advantage for fleet operations. Any changes made through the web interface are pushed to the device, ensuring that the Wi-Fi hotspot remains secure and up-to-date.

Troubleshooting Guidance: The manual provides clear instructions for verifying installation and troubleshooting. If the device is not communicating, the verification process helps identify the problem. The note about the device needing to finish provisioning (all LEDs solid) and the vehicle ignition being on for Wi-Fi hotspot functionality serves as a key troubleshooting tip. This guides users to check fundamental conditions before assuming a device malfunction.

Firmware Updates (Implied): While not explicitly stated, telematics devices typically receive over-the-air (OTA) firmware updates. This ensures that the device's software remains current, benefiting from bug fixes, security enhancements, and new features. This remote update capability minimizes the need for physical intervention, reducing maintenance costs and downtime.

Robust Design: The device's compact and durable design, as depicted in the illustrations, suggests it is built to withstand the typical environmental conditions within a vehicle. This inherent robustness contributes to its low maintenance requirements and long operational life.

In summary, the device is a comprehensive telematics solution with an integrated Wi-Fi hotspot, designed for ease of installation, remote management, and reliable operation within a vehicle environment. Its user-friendly setup and diagnostic features contribute to a streamlined user experience and efficient fleet management.

Geotab GO9+ Specifications