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GEZE TS 4000 - User Manual

GEZE TS 4000
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TROUBLESHOOTING MANUAL FOR GEZE DOOR CLOSERS
Thank for you choosing a GEZE door technology system. This document gives you an overview of the potenal faults with
your system and how to possibly recfy them yourself.
Please note that the adjustment screws should only be used with great care and with the right tools
Please call a qualified technician for door closers on fire protecon, rescue and escape route doors
STRUCTURAL DIAGRAM – GEZE DOOR CLOSERS
1. Door closer size/closing force
2. Closing speed
3. Latching action
(TS 5000/TS 4000 S)
4. Back check
5. Delayed action
(TS 4000 S/TS 5000 S)
6. Closing force display
Version 03/17 Subject to change without noce
For GEZE TS 4000 only
Latching action setting with latching action
without latching action
6
Door closer | TROUBLESHOOTING MANUAL
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Summary

Troubleshooting GEZE Door Closers

Structural Diagram Overview

Visual guide to GEZE door closer components and their functions.

Door Does Not Close

Identifies causes like obstacles, low force, or draught, and suggests remedies.

Door Closes Too Slowly

Addresses issues like obstructed closing, low force, or draught.

Door Closes Too Forcefully

Covers problems with closing speed, latching action, and oil leaks.

Door Fails to Latch Properly

Examines low closing/latching force or a sluggish lock mechanism.

Difficulty Opening Door

Covers sluggish doors, incorrect closer size, or draught issues.

Door Accelerates and Slams

Addresses strong latching action or back check settings.

Door Sluggish After 80° Opening

Points to an overly strong back check setting.

Hold-Open Unit Malfunction

Troubleshoots unactivated or incorrectly angled hold-open units.

Inability to Adjust Door Closer

Identifies damaged valve or adjustment screws as the cause.

Contact Information

GEZE UK Support Details

Provides phone numbers, email, and web addresses for GEZE UK services.

Summary

Troubleshooting GEZE Door Closers

Structural Diagram Overview

Visual guide to GEZE door closer components and their functions.

Door Does Not Close

Identifies causes like obstacles, low force, or draught, and suggests remedies.

Door Closes Too Slowly

Addresses issues like obstructed closing, low force, or draught.

Door Closes Too Forcefully

Covers problems with closing speed, latching action, and oil leaks.

Door Fails to Latch Properly

Examines low closing/latching force or a sluggish lock mechanism.

Difficulty Opening Door

Covers sluggish doors, incorrect closer size, or draught issues.

Door Accelerates and Slams

Addresses strong latching action or back check settings.

Door Sluggish After 80° Opening

Points to an overly strong back check setting.

Hold-Open Unit Malfunction

Troubleshoots unactivated or incorrectly angled hold-open units.

Inability to Adjust Door Closer

Identifies damaged valve or adjustment screws as the cause.

Contact Information

GEZE UK Support Details

Provides phone numbers, email, and web addresses for GEZE UK services.

Overview

This document serves as a troubleshooting manual for GEZE door closers, providing an overview of potential faults and their rectification. It's designed to help users identify and address common issues with their GEZE door technology systems.

Function Description

A GEZE door closer is a mechanical device that automatically closes a door after it has been opened. Its primary function is to ensure that doors are consistently closed, which is crucial for maintaining security, fire safety, and climate control within a building. The door closer operates through a hydraulic system, which allows for precise control over the door's movement. Key adjustable features include the closing force, closing speed, latching action, back check, and delayed action. These adjustments enable the door closer to be customized for various door types, weights, and operational requirements. The closing force, for instance, determines the power with which the door closes, while the closing speed dictates how quickly the door moves through its closing arc. The latching action provides an extra burst of force at the very end of the closing cycle to ensure the door fully engages with the lock. Back check acts as a damping mechanism to prevent the door from being flung open too forcefully, protecting both the door and the surrounding structure. Delayed action, available on certain models, holds the door open for a short period before it begins to close, which can be useful for accessibility or moving objects through the doorway.

Usage Features

The GEZE door closer offers several adjustable features to optimize its performance for different applications. Users can adjust the door closer size/closing force (1) to match the door's weight and dimensions, ensuring the door closes effectively without being too difficult to open. This adjustment is critical for both heavy fire doors and lighter internal doors. The closing speed (2) can be regulated to control how quickly the door moves from its fully open position to the point where the latching action begins. A slower closing speed might be preferred in areas with high foot traffic or where quiet operation is desired, while a faster speed might be necessary for security reasons.

For models like the TS 5000 and TS 4000 S, the latching action (3) can be fine-tuned. This feature provides an additional surge of power in the final degrees of the door's closing arc, ensuring that the door latch fully engages with the strike plate. This is particularly important for doors with tight seals or those that require a secure lock. The manual illustrates how to set the latching action for the GEZE TS 4000, showing configurations for both with and without latching action.

The back check (4) feature is designed to prevent the door from opening too quickly or forcefully, especially when subjected to strong winds or accidental impacts. It provides hydraulic damping when the door is opened beyond a certain angle (typically around 80 degrees), protecting the door, frame, and hinges from damage.

For advanced models like the TS 4000 S and TS 5000 S, delayed action (5) is available. This feature allows the door to remain open for a predetermined period before the closing cycle begins. This can be beneficial in environments where people need more time to pass through the doorway, such as hospitals or areas with frequent movement of goods.

Finally, the closing force display (6) provides a visual indication of the current closing force setting, making it easier for users to verify and adjust the door closer to the correct specification.

The manual emphasizes that adjustment screws should be used with great care and the right tools. For doors on fire protection, rescue, and escape routes, it is strongly recommended to call a qualified technician for any adjustments to ensure compliance with safety regulations.

Maintenance Features

While the GEZE door closer is designed for durability and long-term performance, proper maintenance and timely troubleshooting are essential. The manual provides a comprehensive guide to common problems and their remedies, empowering users to address minor issues themselves.

Common problems and their solutions include:

  • Door does not close: This could be due to an obstacle preventing the closing process (e.g., doors dragging, seals jamming), or the closing force adjustment (1) being too low. The remedy involves removing the obstacle or increasing the closing force. Draughts can also affect closing, requiring a check of the surrounding area and elimination of external influences.
  • Door closes very slowly: If a mechanical hold-open unit is latched, it needs to be pulled closed until released. Obstructions or a low closing force (1) can also cause this. Increasing the closing force or removing obstructions will resolve this.
  • Door closes too forcefully: This is typically caused by the closing speed (2) being too high or the latching action (3) being too strong. Reducing the speed or latching action adjustment will correct this.
  • Door closer is losing oil: This is a critical issue that requires the door closer to be replaced, as it indicates a failure in the hydraulic system.
  • Door closes, but doesn't engage in the lock: This often points to the closing force (1) or latching action (3) being set too low, or a sluggish lock latch. Remedies include increasing the closing force/latching action or lubricating the lock latch.
  • Door opens only with difficulty: Sluggish doors/hinges (dragging, jamming) or an incorrect closer size (1) can cause this. Removing obstacles, setting hinges, or reducing the closing force (while noting minimum requirements for fire doors) are the solutions.
  • Door accelerates shortly before final closing and slams: This indicates the latching action (3) is set too strong. Checking and adjusting the latching action will resolve this.
  • Door becomes sluggish from an opening angle of approx. 80°: This is a sign that the back check (4) is set too strong, requiring adjustment.
  • Optional mechanical hold-open unit without function: If the unit is not activated or the hold-open angle is not reached, it needs to be checked and set, opening doors beyond the hold-open angle.
  • Door closer can no longer be adjusted: This suggests that the valve screws or adjustment screw are over-tightened or damaged, necessitating the replacement of the door closer.

The manual advises users to contact GEZE UK, GEZE Service 24/7, or GEZE Technical Support if problems persist, providing contact details for prompt assistance. This ensures that complex issues or those requiring specialized knowledge can be handled by qualified professionals, particularly for critical applications like fire protection doors. Regular checks of the door's movement and prompt attention to any deviations from normal operation can help prevent more significant problems and extend the lifespan of the door closer.

GEZE TS 4000 Specifications

General IconGeneral
Closing forceEN 1-6
Max. door width1400 mm
Closing speedAdjustable
BackcheckAdjustable
TypeOverhead door closer
Adjustable Latching ActionYes
Opening AngleUp to 180°
Opening speedAdjustable
Latching speedAdjustable
Hold-open functionOptional
ApplicationSingle leaf doors

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