Gigaset N510 - User Manual

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From Bicom Systems Wiki
Contents
1 Introduction
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2 Requirements
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2.1 Identifying phone model
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2.2 Phone firmware
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2.3 DHCP server
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2.4 PBXware version
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3 Installation
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3.1 Power adapter
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3.2 Power over Ethernet (PoE)
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3.3 Find the phone IP address
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3.4 Reset to factory settings
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4 Registering phone
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4.1 Manual configuration
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4.2 Auto Provisioning
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Introduction

Summary

Introduction

Requirements

Identifying Phone Model

Determine the specific Gigaset phone model for successful setup.

Phone Firmware

Ensure the phone is loaded with the appropriate firmware version.

DHCP Server

A functional DHCP server is required for phone network configuration.

PBXware Version

Confirm your PBXware system version for compatibility.

Installation

Power Adapter Setup

Connect the phone using its power adapter and to the network.

Power over Ethernet (PoE)

Utilize Power over Ethernet for phone connectivity and power.

Find Phone IP Address

Learn how to locate the Gigaset phone's IP address.

Reset to Factory Settings

Steps to restore the Gigaset phone to its default factory configuration.

Registering Phone

Manual Configuration

Detailed steps for manually configuring phone registration.

UAD Settings

Configure User Account Details (UAD) for phone registration.

Creating Extension

Process for creating a new PBXware extension for the phone.

Registering Phone via Hostname or IP

Phone Web Interface Settings

Configure phone settings through its web administration interface.

Domain and Proxy Settings

Set the Domain, Proxy, and Registration server details.

Auto Provisioning

Auto Provisioning UAD Settings

Configure UAD for auto provisioning via DHCP or static IP.

Auto Provisioning Extension Creation

Create PBXware extensions with auto provisioning enabled.

DHCP Auto Provisioning

Configure DHCP option 66 for automatic phone provisioning.

HTTP Auto Provisioning

Configure HTTP settings for phone auto provisioning.

Overview

1. Function Description
2. Usage Features
3. Installation and Setup
4. Identifying the Phone IP Address
5. Accessing the Web Administration Interface
6. Manual Configuration
7. Auto Provisioning
8. Verifying Registration
9. Maintenance Features
10. Firmware Management
11. Factory Reset
12. Troubleshooting and Diagnostics
13. System Information

The Gigaset N510 IP PRO is a base station designed to integrate with a PBXware system, enabling Voice over IP (VoIP) communication for cordless DECT phones. It acts as a central hub, allowing multiple Gigaset DECT handsets to register and utilize the features provided by the PBXware. This device is primarily intended for business environments, offering a scalable and flexible communication solution.

Function Description

The core function of the Gigaset N510 IP PRO is to provide a bridge between DECT cordless telephony and an IP-based PBX system, specifically PBXware. It registers as an extension on the PBXware, allowing connected DECT handsets to make and receive calls, access voicemail, and utilize other PBX features. The base station supports multiple simultaneous calls and multiple registered handsets, making it suitable for small to medium-sized offices.

It leverages standard network protocols for communication, including DHCP for IP address assignment and HTTP for configuration and auto-provisioning. The device can be powered either through a standard AC power adapter or via Power over Ethernet (PoE), offering flexibility in deployment and reducing cable clutter.

Usage Features

The Gigaset N510 IP PRO is designed for straightforward integration and operation within a PBXware environment.

Installation and Setup:

The installation process involves connecting the device to the network and power. For power, users can choose between a DC power adapter or Power over Ethernet (PoE) if their network infrastructure supports it. Connecting the Ethernet cable from the device's Internet port to a router or switch provides network access.

Once physically connected, the device requires configuration to register with the PBXware. This can be done through two primary methods: manual configuration or auto-provisioning.

Identifying the Phone IP Address:

To access the device's web administration interface for configuration, the IP address of the Gigaset N510 IP PRO needs to be identified. This can typically be found by navigating through the menu of a registered DECT handset: Menu > Settings > System > Local network. The IP address will be displayed there.

Accessing the Web Administration Interface:

After obtaining the IP address, a user can open a web browser and enter the IP address (e.g., http://192.168.1.22) to access the login screen. The factory default login password is "0000". This interface is the primary tool for managing the device's settings.

Manual Configuration:

Manual configuration involves logging into the device's web administration interface and manually entering the necessary PBXware extension details. This includes setting the authentication name (PBXware extension number), authentication password (secret), username, display name, domain (PBXware IP address or domain name), proxy server address, and registration server. These settings are typically found under the "Settings" and "Telephony" tabs within the web interface. After entering the details, the settings are saved, and the device reboots to apply the changes.

Auto Provisioning:

For larger deployments or simplified setup, auto-provisioning is a more efficient method. This requires configuring the PBXware's User Agent Device (UAD) settings and the DHCP server.

1. PBXware UAD Settings: Within the PBXware web administration interface (Settings > UAD), the Gigaset UAD must be enabled. The status should be set to "Active," "Auto provisioning" to "Yes," and "DHCP" to "Yes."
2. Creating an Extension: An extension needs to be created in PBXware (Extensions > Add Extension), selecting the Gigaset phone model from the UAD select box. Important fields include Name, E-mail, and crucially, setting "Auto Provisioning" to "Yes" and entering the device's MAC Address.
3. DHCP Server Configuration: The DHCP router must be configured to use option 66, which provides the URL for auto-provisioning to the phone. This allows the phone to automatically retrieve its configuration file from the PBXware during its first boot or a user-initiated reboot.
4. HTTP Provisioning (Alternative to DHCP Option 66): If DHCP option 66 is not used, the provisioning URL can be manually entered into the device's web administration interface. Under Network > Security, the HTTP digest username and password can be set. Then, under Management > Firmware update, the "Configuration file (URL)" field should be populated with the appropriate URL, typically http://[Hostname or IP Address]/prov/%MACD.

After auto-provisioning, the device reboots, picks up the configuration file, and registers with the PBXware.

Verifying Registration:

After either manual configuration or auto-provisioning, users can dial "*123" from a registered DECT handset to verify successful registration with the PBXware.

Maintenance Features

The Gigaset N510 IP PRO includes several features to facilitate maintenance and ensure optimal performance.

Firmware Management:

Keeping the device's firmware up-to-date is crucial for security, stability, and access to new features. The device's web administration interface allows users to check the current firmware version (e.g., 42.247) and perform firmware updates. In auto-provisioning scenarios, firmware updates can often be managed centrally through the PBXware.

Factory Reset:

If a device has been previously used or encounters persistent configuration issues, a factory reset can restore it to its default settings. This process involves:

1. Disconnecting the power supply.
2. Pressing and holding the "Connect" button while reconnecting the power.
3. Waiting approximately 15 seconds until the "Connect" button blinks rapidly.
4. Releasing the "Connect" button, powering off the device, and then turning it back on. It is important not to interrupt the power supply during firmware updates or configuration changes, as this could damage the device.

Troubleshooting and Diagnostics:

The web administration interface provides access to various settings and status indicators that can aid in troubleshooting. Users can check network settings, registration status, and other parameters to diagnose connectivity or registration problems. The ability to manually configure settings also offers a way to test specific parameters if auto-provisioning fails.

System Information:

The PBXware system itself provides detailed information about its version and running components (e.g., PBXware Edition, Release, Running, API, libmemcached version). This information is valuable for compatibility checks and when seeking support.

In summary, the Gigaset N510 IP PRO is a robust and flexible DECT IP base station designed for seamless integration with PBXware. Its usage features cater to both manual and automated deployment, while its maintenance capabilities ensure long-term reliability and ease of management.

Gigaset N510 Specifications

General

DECT technology	Yes
Max handsets	6
Max parallel calls	4
VoIP accounts	6
Ethernet ports	1
Power over Ethernet (PoE)	Yes
Protocols	SIP
Weight	120 g
Caller ID	Yes
Call Waiting	Yes
Conference Call	Yes
Codecs supported	G.711, G.726
DECT Standards	DECT, GAP
Range	Up to 300m outdoors, up to 50m indoors
Speakerphone	Yes
Frequency	1880-1900 MHz