Gio Electric Golf - Troubleshooting Common Issues

Troubleshooting
Issue
Possible Cause
Solution
Scooter with not turn on
Battery connection issue
Check battery connection
Breaker off
Turn breaker on
Damaged or defective ignition switch
Replace ignition
Battery is empty
Charge battery
Batteries damaged or defective
Test or replace batteries
Controller malfunction
Check connections to or replace
controller
Scooter won’t move
Ignition not turned on
Turn key to ON position
Battery is empty
Charge battery
Battery not connected
Check battery connections
Breaker not turned on
Turn breaker to ON position
Brakes engaged
Release brakes or replace brake
handles if defective
Motor malfunction
Check connections near the motor,
tighten loose connections, or
replace motor
Throttle malfunction
Check connections to or replace
throttle
Controller malfunction
Check connections to or replace
controller
Noise coming from
motor
Defective or damaged motor
Replace motor
Scooter powers off
suddenly
Breaker tripped
Allow scooter to rest and reset
breaker
Voltage too low
Recharge battery
Scooter doesn’t
decelerate when throttle
released
Throttle is defective
Replace throttle
Controller is defective
Replace controller
Scooter slowing down
Low battery
Charge battery
Defective battery
Replace battery
Defective throttle
Replace throttle
Trip distance per charge
reduced
Low tire pressure
Adjust tire pressure (40PSI)
Low battery
Charge battery
Defective battery
Replace battery
Over weight limit
Reduce scooter load
Driving conditions (headwind, slopes)
Avoid these conditions for best
performance
Uneven tire wear
Tire pressure low
Adjust tire pressure
Bike doesn’t stop when
applying brakes, brake
feel spongy
Brake hydraulics issue
Have brakes inspected/repaired
Worn brake pads
Replace pads