Gio Electric Peak - Troubleshooting Common Problems

Troubleshooting:
Issue
Possible Cause
Solution
Display operates
but e-bike does
not
Power cord is not properly
plugged into the battery
Properly plug-in power cord to the
battery
Brake cut-o engaged or fault
Disengage brake cut-o or replace
Speed sensor adjusted too low
Adjust speed sensor
Blown fuse
Replace fuse
Loose motor wire connector
Check motor wire connector
Loose or broken connection
Check all wires & connections
Throttle disengaged or fault
Engage throttle or replace
E-bike operates
but display does
not
Loose or broken connection
Check display wires & connections
Faulty or damaged display
Replace display
Bike has
reduced
speed and/or
range
Speed sensor is not adjusted
Adjust speed sensor
Low battery
Charge battery
Faulty battery
Replace battery
Low tire pressure
Inflate tires to pressure listed on
sidewalls
Brake drag
Adjust brakes
Incorrect gear choice
Switch gears
PAS lvl too low
Increase PAS lvl
Bicycle has
intermittent
power
Loose or broken connection
Check all wires & connections
Loose fuse
Check fuse connection
Charger light
does not
operate
Power outlet fault
Check outlet power or use another
outlet.
Charger is not plugged to wall or
battery proper
Ensure both ends of the charger
are securely plugged in
Charger light or charger is faulty
Replace charger
Charge cycle
finishes in an
unusually short
amount
of time
Faulty charger
Replace charger
Faulty battery
Replace battery
Chain jumping
o
Freewheel
sprocket or
chain ring
Chain ring not true
Re-true if possible, or replace
Chain ring loose
Tighten mounting bolts
Chain ring teeth bent or broke
Repair or replace chain ring/set
Rear or front derailleur
side-to-side travel out of
alignment
Adjust derailleur trave
Gear shift not
working
properly
Derailleur cables
sticking/stretched/damaged
Lubricate/tighten/replace cable
Front or rear derailleur not
adjusted properly
Adjust derailleur
Indexed shifting not adjusted
properly
Adjust indexing
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