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Global Payments LSK1500 - User Manual

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Global Payments
LSK1500/1550
User Manual
March 2021

Table of Contents

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Summary

Overview of LSK1500;1550 Features

Ticket Redemption and Bill Breaking

Allows patrons to redeem cash-out vouchers and break bills into smaller denominations.

Four Cassette Capacity Bill Dispensing

Details the four-cassette capacity of the cash presenting unit for dispensing.

Bill Acceptor Options

Describes the one or two bill acceptor options available for bill validation.

Ticket;Receipt Printer Combo

Explains the integrated printer for issuing tickets and customer receipts.

ATM Cash Withdrawal

Describes the kiosk's capability to function as an ATM for cash withdrawals.

PlayerCash Credit Card Cash Advance

Explains the service for accessing cash advances via credit cards.

POS Debit Cash Advance

Details the service for accessing cash advances via POS debit cards.

Electronic Check Cashing

Describes the process for cashing electronic checks using preferred cards.

LSK BusinessView Reporting;Portal

Information on the data retrieval and management tool for kiosk operations.

Choice4 Transaction Service

Details the service for accepting and extending echeck settlement terms.

Installation Site Requirements

Dimensions

Specifies the physical height, width, and depth of the LSK1500/1550 unit.

Power and Network Requirements

Outlines the electrical power and network connectivity needs for the kiosk.

Internet Connection

Details the requirements for establishing a stable internet connection.

Physical Security

Covers measures and standards for securing the kiosk physically.

Setting Up the LSK1500;1550

Loading Cash to the Kiosk: Drop;Fill

Step-by-step guide for loading cash into the kiosk via drop or fill procedures.

Performing a Sub Drop

Instructions for executing a sub-drop procedure for cash within the kiosk.

Loading Cash into the Cassette

Instructions for correctly inserting cash into the dispensing cassettes.

Removing Cash from the Cashbox

Procedure for safely extracting cash from the bill acceptor's cashbox.

Loading Receipt Paper

Instructions on how to properly load paper into the receipt printer.

Inserting Promotional Materials

Guide for installing graphics and promotional content onto display panels.

Configuring Kiosk Options

Details on how to set up various transaction options and kiosk configurations.

Indicators in Normal Operation

UPS Indicators

Explains the lights and indicators on the UPS unit for status monitoring.

Main Power Supply Indicators

Describes the indicators for the main power supply unit.

Receipt Printer Indicators

Explains the LEDs and indicators on the receipt printer.

HCDU Indicators

Details the indicators for the cash dispensing unit.

Coin Hopper Indicators

Explains the indicators for the coin hopper component.

PC Unit Indicators

Describes the indicators for the PC unit.

EMV Card Reader Indicators

Explains the indicators for the EMV card reader.

EPP Indicators

Details the indicators for the Encrypting PIN Pad.

LCD and Touch Assembly Indicators

Explains the indicators for the LCD and touch assembly.

Bill Acceptor Indicators

Explains the indicators for the bill acceptor.

Flicker and Signage Lights

Describes the function of flicker and signage lights for user guidance.

Using the LSK1500;1550

Turning the Kiosk On and Off

Step-by-step instructions for powering the kiosk on and off.

Logging In to the Kiosk

Procedures for logging into the kiosk system with credentials.

Powering Down the Kiosk

Instructions for properly shutting down the kiosk system.

Restarting the Kiosk

Procedures for safely restarting the kiosk system.

Viewing Cash Balance

How to view the current cash balance in the kiosk.

Viewing Reports, Statistics, and Logs

How to access and view reports, statistics, and logs.

Displaying Transactions

Methods for viewing transaction details and summaries.

Maintaining the LSK1500;1550 Kiosk

Cleaning the Kiosk

Guidelines for cleaning the interior and exterior of the kiosk.

Replacing Parts

Information on how to get replacement parts installed by technicians.

Updating the PC

Procedures for updating the kiosk's firmware and software.

Troubleshooting the LSK1500;1550

System Power Troubleshooting

Diagnoses and solutions for system power problems.

UPS Troubleshooting

Troubleshooting common issues with the Uninterruptible Power Supply unit.

PC Unit Troubleshooting

Diagnoses and solutions for PC unit problems.

LCD and Touch Assembly Troubleshooting

Solutions for problems with the LCD and touch screen.

CDU Troubleshooting

Diagnoses and solutions for CDU and note dispensing problems.

CDU Error Codes and Diagnostics

Comprehensive list of CDU error codes and their diagnostic steps.

EMV Card Reader Troubleshooting

Solutions for problems related to the EMV card reader.

Receipt Printer Troubleshooting

Diagnoses and solutions for receipt printer malfunctions.

Bill Acceptor Troubleshooting

Solutions for problems encountered with the bill acceptor.

EPP Troubleshooting

Diagnoses and solutions for the Encrypting PIN Pad.

Coin Hopper Troubleshooting

Solutions for problems with the coin hoppers.

Main Power Supply Troubleshooting

Diagnoses and solutions for main power supply problems.

Indicator Lights Troubleshooting

Solutions for problems with indicator lights.

Speaker Troubleshooting

Diagnoses and solutions for speaker problems.

ADA Earphone Jack Troubleshooting

Solutions for problems with the ADA earphone jack.

Diagnosing PC Issues

Guidance on diagnosing and resolving PC-related issues.

Contacting Support

Information on how to contact support for assistance.

Global Payments LSK1500 Specifications

General IconGeneral
Hopper Capacity500 notes
Power Supply100-240V AC, 50/60Hz
Counting SpeedUp to 1500 notes/minute
DisplayLCD
ConnectivityUSB
Currency RecognitionMulti-currency recognition

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