PROBLEM CAUSE SOLUTION
No power Bad batteries Replace batteries
Batteries need to be charged Charge batteries (see Battery Charging)
Loose battery cable Tighten loose cable(s)
Batteries not connected properly Follow battery installation instructions
Brush motor does Bad brush switch Call Customer Service 1-800-645-2986
not run Brush circuit breaker has tripped Check brush motor for obstructions and reset
breaker
Rectifier has burned out Call Customer Service 1-800-645-2986
Bad wiring Call Customer Service 1-800-645-2986
Bad brush motor Call Customer Service 1-800-645-2986
Carbon brushes worn out Call Customer Service 1-800-645-2986
Bad solenoid Call Customer Service 1-800-645-2986
Vacuum motor does Bad vacuum switch Call Customer Service 1-800-645-2986
not run Bad wiring Call Customer Service 1-800-645-2986
Bad vacuum motor Call Customer Service 1-800-645-2986
Carbon brushes worn out Call Customer Service 1-800-645-2986
Short run time Batteries need to be charged Charge batteries (see Battery Charging)
Batteries need maintenance See Battery Maintenance in this manual
Bad cell in battery(s) Replace batteries
Bad charger Replace charger
Little or no solution Bad solution switch Call Customer Service 1-800-645-2986
flow Clogged solution solenoid Call Customer Service 1-800-645-2986
Clogged solution filter Remove filter and clean
Solution line obstructed Remove solution line and clean
Solution flow adjustment knob in need Increase flow by twisting solution adjustment knob
of adjustment to the right. Decrease flow by twisting solution
adjustment knob to the left.
Poor water pick up Squeegee clogged Clean debris off squeegee with damp towel
Squeegee blades worn Install new squeegee blades
Squeegee not mounted correctly Confirm that the squeegee assembly is securely
fastened to the machine and not loose fitting .
Vacuum hoses have a hole or are loose Check hose connections and make sure they are
firm. Replace hose if damaged.
Vacuum hose may be clogged Check hose for debris and remove any clog.
Drain hose stopper is loose Tighten drain plug.
Batteries need to be charged Charge batteries (see Battery Charging)
Vacuum motor is loose Tighten vac motor mounting screws. Do not over
tighten or damage will occur.
Recovery tank lid is loose Confirm the clear recovery tank lid is securely in
place.
Recovery tank inlet hole is clogged Drain recovery tank and tilt tank on side. Check
the inlet hole for debris and remove debris.
Recovery tank is full Drain recovery tank.
Float shut off is clogged Remove float shut off from inside recovery tank
and remove any debris.
BASIC TROUBLESHOOTING
10
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