10 - TROUBLESHOOTING
Problem
Possible cause Solution
Scooter will not
run
Battery is not charged
Wires or connectors
are loose or
unplugged
Check to ensure that the charger is securely plugged into both the wall socket and the scooter.
Scooter run-
time is short
The battery does not
charge completely.
Check to ensure that the charger is securely plugged into both the wall socket and the scooter.
Make sure that the wall socket is connected to the mains power.
Battery will not charge
fully
1. You have been using your scooter for a while. The battery has certainly lost its capacity.
The average rechargeable battery life is 1 to 2 years depending on scooter conditions and use, the
maintenance (at least one charging per month) and storage (dry place at temperature between 5 and
30 degrees)
2. Your scooter is new and has low autonomy?
In both cases (1 and 2) the battery needs to be changed, please contact your dealer.
10
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