Note: Please obtain the latest electronic instruction manual on our official website for there may be upgraded
firmware.
The transmitter screen will turn black if abnormalities occur in upgrading. The solution is to re-plug the USB
cable, press and hold the test button and the select dial at the same time, then release the test button only, until
"Upgrading" appears on the interface, then the device can be upgraded successfully through USB cable.
This flash trigger supports firmware upgrade through the USB-C port. Update information will
be released on our official website.
As the firmware upgrade needs the support of Godox G3 V1.1 software, please download and
install the "Godox G3 V1.1 firmware upgrade software" before upgrading. Then, choose the
related firmware file.
Upgrading instruction: In power-on status, connect X3
to the computer through USB-C cable, and click
"Firmware Upgrade" to enter upgradation after it shows
on the screen. In power-off status, press and hold the
adjust dial and connect X3 to the computer through
USB-C cable to enter the firmware upgrade. After
confirming that the upgrade is completed, then unplug
the USB cable to exit the upgrade status.
1. Unable to trigger flash or camera shutter. Make sure power switch is turned on. Check if the
flash trigger and the receiver are set to the same channel, if the hot shoe mount or connection
cable is well connected, or if the flash triggers are set to the correct mode.
2. Camera shoots but does not focus. Check if the focus mode of the camera or lens is set to
MF. If so, set it to AF.
3. Signal disturbance or shooting interference. Change a different channel on the device.
→ To adjust the channel CH setting on the flash trigger (add 10+ channels) and use the channel
which is not disturbed. Or turn off the other 2.4G equipment in working.
1. Disturbed by the 2.4G signal in outer environment (e.g. wireless base station, 2.4G wifi
router, Bluetooth, etc.)
→ Please downgrade the ash power output. If the ash is in TTL mode, please t to
change it to M mode (a preash is needed in TTL mode).
2. Please make sure that whether the flash has finished its recycle or caught up with the
continuous shooting speed or not (the flash ready indicator is lightened) and the flash is
not under the state of over-heat protection or other abnormal situation.
→ Please turn on the “close distance wireless mode” on the ash trigger.
→ Please set the triggering distance to 0-30m.
3. Whether the distance between the flash trigger and the flash is too close or not (＜0.5m).
4. Whether the flash trigger and the receiver end equipment are in the low battery states or
not
5. The flash trigger firmware is an old version
Please update the firmware of the flash trigger refer to the firmware upgrade instructions.
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