19
TROUBLESHOOTING INFORMATION: UNITARY DIAGNOSTIC CODES
Diagnostic/Status LED Codes
ComfortNet™
Thermostat Only
Symptoms of Abnormal
Operation (Legacy &
ComfortNet™ Thermostat)
Green Yellow Red Red Y1
Fault
Description
Message
Cod
e
Possible Causes
Corrective
Actions
Notes & Cautions
x Air conditioner/heat pump fails to
operate.
x Integrated control module
diagnostic/status LED’s display
the indicated code.
x ComfortNet™ thermostat “Call for
Service” icon illuminated.
x ComfortNet™ thermostat scrolls
“Check Air Conditioner” or
“Check Heat Pump” message.
1 Flash 1 Flash OFF OFF
x Data not yet
on Network.
NO NET
DATA
d0
x Air conditioner/heat
pump is wired as
part of a
communicating
system and
integrated control
module does not
contain any shared
data.
x Verify system
type
(communicating
or legacy)
x Populate shared
data using
memory card
x Wire system as
legacy system
x Turn power OFF prior to repair.
x Use memory card for your
specific model.
x Insert memory card BEFORE
turning power ON. Memory
card may be removed after data
is loaded. Turn power OFF
before removing memory card.
x Error code will be cleared once
data is loaded. Applies only to
fully communicating system
using ComfortNet™ thermostat.
x Air conditioner/heat pump fails to
operate.
x Integrated control module
diagnostic/status LED’s display
the indicated code.
x ComfortNet™ thermostat “Call for
Service” icon illuminated.
x ComfortNet™ thermostat scrolls
“Check Air Conditioner” or
“Check Heat Pump” message.
2 Flashes 2 Flashes OFF OFF
x Invalid Data
on Network.
INVALID
DATA
d1
x Air conditioner/heat
pump is wired as
part of a
communicating
system and
integrated control
module contains
invalid shared data
or network data is
invalid for the
integrated control
module.
x Verify system
type
(communicating
or legacy).
x Populate correct
shared data
using memory
card.
x Wire system as
legacy system.
x Turn power OFF prior to repair.
x Use memory card for your
specific model.
x Insert memory card BEFORE
turning power ON. Memory
card may be removed after data
is loaded. Turn power OFF
before removing memory card.
x Error code will be cleared once
data is loaded. Applies only to
fully communicating system
using ComfortNet™ thermostat.
x Air conditioner/heat pump fails to
operate.
x Air conditioner/heat pump
operating at reduced
performance.
x Air conditioner/heat pump
operating at low stage when
expected to operate at high
stage.
x Integrated control module
diagnostic/status LED’s display
the indicated code.
x ComfortNet™ thermostat “Call for
Service” icon illuminated.
x ComfortNet™ thermostat scrolls
“Check Air Conditioner” or
“Check Heat Pump” message.
3 Flashes 3 Flashes OFF OFF
x System Miss-
Match.
INVALID
SYSTEM
d2
x Air conditioner/heat
pump is wired as
part of a
communicating
system and outdoor
unit requires airflow
greater than indoor
unit’s airflow
capability.
x Shared data is
incompatible with
the system or
missing parameters.
x Verify system
type
(communicating
or legacy).
x Verify shared
data is correct for
your specific
model; re-
populate data if
required.
x Wire system as
legacy system.
x Turn power OFF prior to repair.
x Use memory card for your
specific model.
x Insert memory card BEFORE
turning power ON. Memory
card may be removed after data
is loaded. Turn power OFF
before removing memory card.
x Error code will be cleared once
data is loaded. Applies only to
fully communicating system
using ComfortNet™ thermostat.
x Air conditioner/heat pump fails to
operate.
x Integrated control module
diagnostic/status LED’s display
the indicated code.
x ComfortNet™ thermostat “Call for
Service” icon illuminated.
x ComfortNet™ thermostat scrolls
“Check Air Conditioner” or
“Check Heat Pump” message.
4 Flashes 4 Flashes OFF OFF
x Configuration
Miss-Match.
INVALID
CONFIG
d3
x Shared data sent to
integrated control
module does not
match hardware
configuration.
x Verify system
type
(communicating
or legacy).
x Verify shared
data is correct for
your specific
model; re-
populate data if
required.
x Wire system as
legacy system.
x Turn power OFF prior to repair.
x Use memory card for your
specific model.
x Insert memory card BEFORE
turning power ON. Memory
card may be removed after data
is loaded. Turn power OFF
before removing memory card.
x Error code will be cleared once
data is loaded. Applies only to
fully communicating system
using ComfortNet™ thermostat.