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Service & Warranty
Service & Warranty
Dealer’s Responsibilities
When you buy your new RV, at the time of purchase,
your dealer is expected to:
1. DELIVER your RV in the best condition possible.
Your RV must pass the dealer’s Pre-Delivery Inspection (PDI).
This inspection tests all systems and components.
2. PROVIDE an orientation to familiarize you with how to
operate all systems and components of your new RV.
3. REVIEW with you, and explain the provisions of the
Limited Base Warranty and Limited Structural Warranty.
4. SEND your completed Warranty Registration and
New Vehicle PDI Check List to Grand Design RV.
Your registration form is required within 30 days of
the delivery date to activate your warranty coverage.
5. ENSURE that you receive a complete Owner Information
Package. Assist you with all component manufacturer
warranty registrations (ie, locating the model and serial
numbers of components as needed).
6. EXPLAIN how to obtain local and out-of-town service
for your RV, and its (separately warranted) components,
including repairs NOT under warranty.
7. SERVICE all Grand Design RV products.
The Limited Base
Warranty and the
Limited Structural
Warranty
are activated only AFTER
Grand Design RV receives a
completed (signed & dated)
warranty registration form
from your dealer.
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