Name: Grandstream Networks GXP17 Series
Brand: Grandstream Networks
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Grandstream Networks, Inc.

GXP2130/GXP2140/GXP2160/GXP2170/GXP2135

Enterprise IP Phones

User Guide

Gnu Gpl Information3
Table of Contents4
Document Purpose12
Gui Interface Examples13
Change Log14
Firmware Version 1.0.9.10814
Firmware Version 1.0.9.10214
Firmware Version 1.0.9.9614
Firmware Version 1.0.9.7114
Firmware Version 1.0.9.6914
Firmware Version 1.0.9.6314
Firmware Version 1.0.9.3215
Firmware Version 1.0.9.2615
Firmware Version 1.0.9.2515
Firmware Version 1.0.8.5315
Firmware Version 1.0.8.5015
Firmware Version 1.0.8.4915
Firmware Version 1.0.8.4715
Firmware Version 1.0.8.4615
Firmware Version 1.0.7.9716
Firmware Version 1.0.7.8116
Firmware Version 1.0.7.2517
Firmware Version 1.0.7.1517
Firmware Version 1.0.6.917
Firmware Version 1.0.6.217
Firmware Version 1.0.1.1917
Firmware Version 1.0.0.1717
Welcome18
Product Overview19
Feature Highlights19
Table 1: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Features in a Glance19
GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Technical Specifications20
Table 2: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Comparison Guide20
Table 3: GXP2130 Technical Specifications20
Table 4: GXP2140 Technical Specifications22
Table 5: GXP2160 Technical Specifications23
Table 6: GXP2170 Technical Specifications24
Table 7: GXP2135 Technical Specifications26
Installation28
Equipment Packaging28
Connecting Your Phone28
Table 8: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Equipment Packaging28
Table 9: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Connectors28
GXP2200EXT Module29
Table 10: Gxp2200Ext Packaging29
Figure 1: GXP2140/GXP2170 Back View with GXP2200EXT30
Safety Compliances31
Warranty31
Getting Started32
Idle Screen32
Figure 2: GXP2130 Idle Screen32
Figure 3: GXP2140 Idle Screen32
Figure 4: GXP2160 Idle Screen33
Figure 5: GXP2170 Idle Screen33
Table 11: LCD Display Definitions34
Figure 6: GXP2135 Idle Screen34
Table 12: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 LCD Icons36
Error Message Indicator38
Figure 7: Error Message Example38
Using the Keypad39
Figure 8: GXP2130 Keyboard39
Figure 9: GXP2140 Keyboard39
Figure 10: GXP2160 Keyboard39
Table 13: GXP2130/GXP2140/GXP2160/GXP2170/GXP2135 Keypad Buttons40
Figure 11: GXP2170 Keyboard40
Figure 12: GXP2135 Keyboard40
Configuration Via Keypad41
Table 14: Configuration Menu41
Figure 13: Keypad MENU Configuration46
Making Phone Calls47
Handset, Speaker and Headset Mode47
Multiple SIP Accounts and Lines47
Completing Calls47
Making Calls Using IP Addresses49
Virtual Multi-Purpose Keys50
Figure 14: VPK Page51
Figure 15: Edit VPK - Fixed VPK51
Table 15: VPK Modes in String Format52
Figure 16: Edit VPK - Dynamic VPK52
Figure 17: Line Key as Transfer Mode53
Table 16: VPK Modes Icon Indications54
Figure 18: VPK - LCD Indication54
Figure 19: Dial Screen58
Predictive Dialing from Call History59
Predictive Dialing Search Including Broadsoft Directories59
Figure 20: Making Call59
Figure 21: Predictive Dialing59
Figure 22: Predictive Dialing - Search60
Multiple Numbers and Other Info for One Contact in Phonebook61
Figure 23: Predictive Dialing from BS XSI Directories61
Figure 24: Local Phonebook - Contact Information62
Figure 25: Local Phonebook - Company/Title/Job Fields62
Search a String Using Quick Search63
Search a String with Exact Matching Mode63
Figure 26: before Search63
Figure 27: after Search63
Search in Broadsoft Directories64
Figure 28: Exact Search Mode64
Figure 29: Search in Broadsoft Directories64
Figure 30: Search in Broadsoft Directories - Matching List64
Sort Broadsoft Phonebook by Last/First Name65
Filter Characters from Dialed Numbers65
Figure 31: Broadsoft Login Window65
Figure 32: Sort Broadsoft Phonebook Entries65
Show/Hide Label Support66
Figure 33: Contact Numbers with Special Characters66
Figure 34: Call with Filtered Characters66
Predictive Dialing67
Hide Profile Picture67
Figure 35: Show/Hidden Labels67
Figure 36: Predictive Dialing67
Answering Phone Calls68
Receiving Calls68
Call Screen Improvement68
Group Listening68
Figure 37: Hide Profile Picture68
Figure 38: Text Sliding68
Do Not Disturb69
Figure 39: Group Listening69
Figure 40: Black/White List69
Call Waiting/Call Hold70
Figure 41: Black/White List70
Mute71
Call Transfer71
Figure 42: Call Hold Duration71
Figure 43: Dynamic Attended Transfer72
Figure 44: Static Attended Transfer72
Figure 45: Transfer Action Page73
Figure 46: Conference Action Page73
Figure 47: Target Source Page74
Figure 48: Call History Page74
Figure 49: Smart VPK Target Page75
Figure 50: List of Available Lines Page75
Figure 51: Transfer from Information While Ringing and During Incoming Call75
VPK Paging Support Inside Call Screen76
Active VPK Page76
Outbound Notification76
Figure 52: VPK Paging76
Figure 53 : Active VPK Page76
Line Switching in Call Screen77
Line Key Mode Support77
Figure 54: Line Switching77
Figure 55: Line Mode77
4-Way/ 5-Way Conferencing78
Figure 56: Account Mode78
Figure 57: "Newcall" Softkey During the Call and on Hold78
Conference Event Indicator (CEI)80
Figure 58: Conference Event Indicator80
Figure 59: List of Conference Room Users80
Figure 60: Confroom Softkey81
Figure 61: Confmenu Softkey81
Figure 62: Conference Menu82
Figure 63: Mute/Unmute Conference82
Figure 64: Conference Bridge83
Figure 65: Conference Unbridge83
Figure 66: Conference - MCB Identification83
Voice Messages (Message Waiting Indicator)84
Virtual Voice Mail84
Shared Call Appearance (SCA)84
Call Forwarding Rules Enhancement84
Missed Calls Indication85
Figure 67: Disabled Call Forward85
Figure 68: Enable Call Forward85
Figure 69: Missed Calls85
Dial Plan86
Screenshots86
Figure 70: Screenshots86
Call Features87
Table 17: Call Features87
Changing Default Password on First Boot88
Diagnosis89
Weather Updates89
Figure 71: Change Password on First Boot89
Figure 72: Factory Functions89
Figure 73: Weather Update90
Figure 74: Weather Update Settings90
Instant Messages91
Figure 75 : Weather Update City, Country91
Figure 76 : Weather Update Zip Code91
Configuring Eventlist BLF92
Figure 77: Send Instant Message92
Connecting to Devices93
EHS Headset93
Bluetooth93
USB Connection (GXP2140/GXP2160/GXP2170 Only)94
Figure 78: Entering PIN Code94
Figure 79: Entering PIN Code 294
Connecting Gxp21Xx to Gds3710 Door System95
Restore Factory Default Settings96
Restore to Factory Using Hard Keys96
Restore to Factory Using LCD Menu97
Experiencing Gxp2130/Gxp2140/Gxp2160/Gxp2170/Gxp213598

Grandstream Networks GXP17 Series User Manual

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Brand	Grandstream Networks
Model	GXP17 Series
Category	IP Phone
Language	English