Chapter Topics
Book Topics
GrIP User’s Guide
damage during shipment. GRAVIS is not responsible for product lost or
damaged in shipment.
We regret that warranty claims originating in the U.S. that are shipped to the
Canadian address must be refused due to customs and importation require-
ments. To avoid customs charges for warranty claims originating outside the
U.S. or Canada, please state on the customs documents that the joystick is
being returned for warranty repair.
Include the following information:
• Your name and address
• Home and business numbers
• Fax number (if applicable)
• A copy of your original sales bill
• A description of the problem
...Warranty, cont’d.
Chapter 7 – Technical Support
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