Indoor space is not sufficiently closed, or 
people enters or leave the room frequently, or 
there is heating equipment operating in the 
room 
Keep the indoor space as closed as 
possible, do not use electrical appliance 
generating large amount of heat 
Outdoor temperature
is too high 
Install proper weather screen; it is suggested to replace 
air-conditioner unit with one of higher capacity in case the best 
available cooling effect does not satisfy needs 
Insufficient air 
circulation volume 
Block in outdoor heat 
exchanger 
Wash away dust on surface 
of heat exchanger 
Block in air filter
Clean filter 
Fan speed was set too
lo
w
Set fan speed as high or medium
Fan speed turns 
lower
Capacitor 
is dama
ged 
Replace 
ca
pacitor
Motor is 
damaged 
Replace 
moto
r
Mounting position of 
outdoor unit is 
inappropriate
Outdoor unit shall be installed in a
place with good ventilation 
Poor thermal insulation of connecting 
pipe between indoor unit and outdoor 
unit 
The thermal insulation of big pipe and small pipe 
shall be separate and sound; joint and bare position
of copper pipe shall also have thermal insulation
Failure of 
refrigerant flow 
Leakage of refrigerant or 
insufficient refrigerant 
Check leakage, carry out 
vacuum-pumping after repairing 
leakage and charge refrigerant 
according to requirements 
Leakage between internal 
high pressure and low 
pressure sections of 
compressor 
Replace compressor 
4-way valve failure 
Replace 4-way valve 
Partial block in capillary  Replace capillary 
Block in cooling system 
Observe the condensation condition 
of evaporator or the reading of high 
pressure meter to judge if the system 
is blocked; deal with the system 
accordingly 
Check if the cooling (heating) 
load is appropriate 
Check the forecasted cooling (heating) load 
Set temperature is not 
appropriate 
Adjust the set temperature 
Poor cooling (heating) effect