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Greenheck MSX - User Manual

Greenheck MSX
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Installation, Operation and Maintenance Manual
Please read and save these instructions. Read carefully before attempting to assemble, install, operate or maintain the
product described. Protect yourself and others by observing all safety information. Failure to comply with instructions
could result in personal injury and/or property damage! Retain instructions for future reference.
1
®
Part #470658
MSX
Make-Up Air Unit
®
®
Model MSX Make-Up Air
Only qualified personnel should install this unit.
Personnel should have a clear understanding of these
instructions and should be aware of general safety
precautions. Improper installation can result in electric
shock, possible injury due to coming in contact with
moving parts, as well as other potential hazards.
Other considerations may be required if high winds
or seismic activity are present. If more information
is needed, contact a licensed professional engineer
before moving forward.
1. Follow all local electrical and safety codes, as well
as the National Electrical Code (NEC), the National
Fire Protection Agency (NFPA), where applicable.
Follow the Canadian Electric Code (CEC) in
Canada.
General Safety Information
IMPORTANT
All factory provided lifting lugs must be used when
lifting any unit. Failure to comply with this safety
precaution could result in property damage, serious
injury or death.
WARNING
Disconnect all electrical power to the fan and secure
to the “OFF” position prior to inspection or servicing.
Failure to comply with this safety precaution could
result in serious injury or death.
WARNING
Improper installation, adjustment, alteration, service
or maintenance can cause property damage,
injury or death. Read the installation, operating
and maintenance instructions thoroughly before
installing or servicing this equipment.
2. The rotation of the wheel is critical. It must be free
to rotate without striking or rubbing any stationary
objects.
3. Motor must be securely and adequately grounded.
4. Do not spin fan wheel faster than maximum
cataloged fan rpm. Adjustments to fan speed
significantly effects motor load. If the fan RPM is
changed, the motor current should be checked to
make sure it is not exceeding the motor nameplate
amps.
5. Do not allow the power cable to kink or come in
contact with oil, grease, hot surfaces, or chemicals.
Replace cord immediately if damaged.
6. Verify that the power source is compatible with the
equipment.
7. Never open blower access doors while the fan is
running.
DANGER
Always disconnect power before working on or
near a unit. Lock and tag the disconnect switch or
breaker to prevent accidental power up.
CAUTION
When servicing the unit, motor may be hot enough
to cause pain or injury. Allow motor to cool before
servicing.

Questions and Answers

  • D
    Denise WilkersonAug 16, 2025
    How to troubleshoot a Greenheck Burner compressor that won't start?
    • J
      james92Aug 17, 2025
      If your Greenheck Burner compressor isn't starting, several factors could be at play. First, ensure the disconnect switch or circuit breaker is closed. Check the voltage to the contactor coil, transformer, slave relay, and system, replacing parts if needed. Look for blown fuses or tripped breakers, addressing the cause before replacing them. Verify that the line voltage is within 10% of the compressor's rating, and correct it if necessary. Give the motor thermal protector time to reset (about 2 hours) after it cools down. Also, inspect the wiring for looseness and tighten terminals as needed. If these steps don't resolve the issue, the compressor motor or pressure switch may be defective, or the room thermostat may be open.
  • R
    Rachel NortonAug 22, 2025
    Why does my Greenheck Burner compressor start but cut out on low pressure?
    • J
      Joshua GarciaAug 22, 2025
      If your Greenheck Burner compressor starts but cuts out due to low pressure (activating at 50 psig), it could be due to low or loss of refrigerant charge, restricted airflow, or a restriction in the refrigerant line. Check refrigerant pressures, look for a dirty evaporator coil or filters, closed dampers, an iced evaporator coil, or an improper belt. Also, check motor amps and duct design. Examine refrigerant pressure, and check and adjust the thermal expansion valve. If it's not working correctly, check for a pressure drop across the filter-drier.
  • X
    xterryAug 28, 2025
    Why does my Greenheck Burner compressor hum but not start?
    • W
      willieclarkAug 28, 2025
      If your Greenheck Burner compressor hums but doesn't start, possible causes include incorrect wiring, low line voltage, loose wiring, a defective start relay, damaged motor windings, or internal compressor mechanical damage. To troubleshoot, review the wiring schematics, check the voltage, check all connections, and replace the relay. Also, verify amp draws and replace the compressor if necessary.
  • J
    Jennifer WilliamsAug 30, 2025
    What causes high suction pressure in a Greenheck Burner compressor?
    • L
      Lindsey BowmanAug 30, 2025
      High suction pressure in your Greenheck Burner compressor can stem from several issues: an excessive load on the evaporator coil, the compressor being unloaded (if it's a Digital Scroll), an expansion valve sensing bulb not properly secured to the suction line, a thermostatic expansion valve pressure limit feature that's incorrect or inoperative (overfeeding), a room load that's too large, or the system being overcharged. Solutions involve checking for high entering wet bulb temperature and excessive air, checking the Digital Scroll controller signal and solenoid valve, ensuring the thermal expansion valve bulb is insulated and secured, adjusting superheat, reducing the load or adding more equipment, and checking pressures and subcooling.
  • J
    James WilsonSep 2, 2025
    Why is my Greenheck Burner compressor so noisy or vibrating?
    • J
      Jon WelchSep 2, 2025
      If your Greenheck Burner compressor is excessively noisy or vibrating, the cause might be refrigerant overcharge, liquid floodback, tubing rattle, a scroll compressor rotating in reverse (for 3-phase systems), a worn or damaged compressor, or improper mounting on the unit base. Check pressures and subcooling, and the thermal expansion valve setting. Dampen tubing vibration by taping or clamping, and rewire for opposite rotation if the compressor is rotating in reverse. If the compressor is worn or damaged, replace it. Also, verify that the compressor is properly isolated on the unit base.
  • F
    fbruceSep 4, 2025
    How do I troubleshoot high discharge pressure in my Greenheck Burner?
    • A
      Alexandra HamiltonSep 4, 2025
      To troubleshoot high discharge pressure in your Greenheck Burner, you should check several potential causes. These include the thermal expansion valve setting, a dirty or obstructed air inlet to the condenser, a defective condenser fan motor, too much refrigerant in the system, non-condensables in the system, a dirty condenser coil, a condenser fan not running or running backwards, and high load conditions. Suggested solutions include checking the thermal expansion setting and calibrating superheat/subcooling, checking for proper clearances and possible air recirculating, checking the condenser fan motor, removing excess refrigerant or non-condensables, cleaning the condenser coil, checking the electrical circuit and fuse, and adding more equipment or reducing the load.
  • J
    John BrightSep 12, 2025
    What causes my Greenheck Burner compressor to short cycle?
    • J
      Jenna KennedySep 12, 2025
      A Greenheck Burner compressor that short cycles could be due to several issues: the thermostat location or controls malfunctioning, an improper refrigerant charge, a defective high or low-pressure control, liquid floodback, a defective expansion valve, poor air distribution, high discharge pressure, leaking discharge valves in the compressor, low airflow at the evaporator(s), or an incorrect unit selection (oversized). Solutions involve checking the thermostat and heat anticipator setting, verifying subcooling and superheat, checking the high or low-pressure switch, checking the thermal expansion valve and superheat, checking ductwork for recirculating, checking blower operation and airstream restrictions. For an oversized unit, contact the factory.
  • S
    samantha56Sep 13, 2025
    What could cause low discharge pressure in my Greenheck Burner?
    • R
      ryanjensenSep 13, 2025
      Low discharge pressure in your Greenheck Burner could be due to an insufficient refrigerant charge, a defective or improperly adjusted expansion valve, low suction pressure, or faulty condenser temperature controls. To resolve this, check subcooling and look for leaks, repairing any leaks and adding refrigerant as needed. Also, check superheating and adjust the thermal expansion valve, and check the condenser controls and reset them to obtain the desired condensing temperature.
  • Y
    Yvonne NealNov 18, 2025
    What to do if Greenheck Burner compressor starts but cuts out on high pressure?
    • B
      Brian MurphyNov 19, 2025
      If your Greenheck Burner compressor starts but then cuts out due to high pressure (activating at 600 psig), consider these potential causes: the system may have a refrigerant overcharge, a defective condenser fan motor, a condenser coil inlet that is obstructed or dirty, air or non-condensables in the system, a defective high-pressure switch, a restriction in the discharge or liquid line, the condensing fan relay not pulling in, or the reheat valve and bypass valve not opening. Suggested solutions include checking pressures and charging by subcooling, checking the fan motor, checking the coil and inlet clearances, checking high side equalized pressures and thermal expansion valves, replacing the high-pressure switch or any defective components, and checking the valves or valve circuit boar...
  • J
    Joshua WhiteNov 24, 2025
    How do I fix a Greenheck Burner compressor that cuts out on thermal overload?
    • I
      iandersonNov 24, 2025
      If your Greenheck Burner compressor is cutting out on thermal overload, several factors could be responsible. Begin by checking the voltage, as low voltage can cause this issue. Sustained high discharge pressure, high suction and discharge pressures, a defective compressor overload, an improper refrigerant charge, incorrect wiring, loose wiring, a defective start relay, or damaged motor windings can also lead to thermal overload. Suggested solutions include checking the running amperage and conditions described under “low suction pressure” symptoms, checking the thermal expansion valve setting and for air in the system, allowing the compressor to cool for two hours before rechecking for an open circuit, checking subcooling, reviewing wiring schematics, checking all connections, and verifyi...

Summary

General Safety Information

IMPORTANT Safety Precautions

Emphasizes using factory-provided lifting lugs for safety.

WARNING: Installation Hazards

Warns about hazards from improper installation, adjustment, alteration, service, or maintenance.

DANGER: Electrical Safety

Instructs to disconnect power before working on or near the unit and to lock out.

CAUTION: Motor Heat

Advises allowing the motor to cool before servicing to prevent injury.

Receiving and Inspection

Product Receipt and Damage Notification

Instructions for checking items upon receipt and reporting shipping damage.

Unpacking and Handling

Verifying Parts and Correct Quantity

Ensures all required parts are received; report shortages.

Proper Unit Rigging and Movement

Guidelines for lifting and moving units to prevent damage to coating.

Storage Guidelines

Indoor Storage Environment

Specifies ideal indoor storage conditions to prevent condensation and damage.

Outdoor Storage Considerations

Provides guidelines for outdoor storage, including surface leveling and blocking.

Storage Inspection and Maintenance

Periodic Checks and Motor Maintenance

Recommends monthly inspections and specific maintenance during storage.

Removing Units from Storage

Pre-Installation Checks

Ensures fasteners are tight and fan wheel rotates freely before installation.

Indoor Unit Installation

Hanger Installation

Instructions for installing threaded hangers for ceiling support.

Unit Mounting and Securing

Attaching the unit to hangers and securing ductwork.

Sealing Wall Opening

Applying sealant around the weatherhood to prevent drafts and water.

Clearance Requirements

Combustible and Service Clearances

Specifies minimum distances to combustibles and service access.

Minimum Service Clearances

Details minimum clearances for housing and component removal.

Arrangement DB;HZ;UB Installation

Curb and Support Installation

Steps for installing roof curbs and equipment supports.

Ductwork and Sealant Application

Guidance on installing ductwork and applying sealant for vibration isolation.

Unit and Weatherhood Installation

Procedure for lifting and securing the unit, and attaching the weatherhood.

Roof Mounted Unit DBC Installation

Curb, Extension, and Ductwork

Installing roof curbs, extensions, ductwork, and sealant for DBC units.

Exhaust Fan and Options

Installing the exhaust fan and any optional exhaust components.

Supply Unit and Weatherhood

Steps for installing the supply unit, assembling, and sealing the weatherhood.

Optional Evaporative Cooling Module Installation

Equipment Support and Sealant

Locating supports, applying sealant for the evaporative cooling module.

Module Mounting and Securing

Lifting, centering, and fastening the evaporative cooling module to the unit.

Electrical Wiring Installation

Main Power Line Sizing

Determining the size of main power lines based on the unit's nameplate.

Connection Points and Wiring

Procedures for making electrical connections, wiring outlets, and accessories.

Optional Electric Heater Installation

General and Wiring Instructions

Safety, NEC compliance, and wiring guidelines for electric heater installation.

Supply Conductor Sizing

Table and guidance for sizing supply conductors based on current and wire gauge.

Optional Evaporative Cooler Piping Installation

Recirculating Pump Piping

Instructions for installing water supply and drain lines for recirculating evaporative coolers.

Auto Drain and Fill Piping

Details on installing solenoids and piping for auto drain and fill evaporative cooling.

Water Supply and Drain Lines

Connecting water supply and drain lines for auto drain and fill systems.

Water Level Adjustment

Procedure for checking and adjusting the water level in the sump tank.

Optional Water Wizard Installation

Solenoid and Piping Installation

Installing supply and drain line solenoids and connecting piping.

Solenoid and Sensor Wiring

Wiring solenoids and the temperature sensor according to unit diagrams.

Optional Direct Expansion (DX) Coil Piping Installation

Distributor and Suction Line Setup

Locating distributors, verifying nozzle placement, and installing suction lines.

Liquid Line, TEV, and Sensing Bulb

Installing liquid lines, TEVs, and mounting remote sensing bulbs.

Leak Testing and Evacuation

Procedures for checking coil piping for leaks and evacuating the system.

Optional Chilled Water Coil Piping Installation

Coil Hand and Leak Checks

Verifying coil designation and performing leak checks on chilled water coils.

Line Connections and Drain Installation

Connecting supply, return, and drain lines for chilled water coils.

Optional Building Pressure Control Installation

Pressure Tap and Line Installation

Mounting pressure taps and running tubing lines for the control system.

Setting Building Pressure

Adjusting pressure setting knobs on the gauge to control building pressure.

Blower Start-Up Procedures

Pre Start-Up Checks

Performing initial checks like hand-rotating the blower and verifying connections.

Voltage and Rotation Verification

Checking supplied voltage and ensuring correct blower rotation direction.

Vibration and Motor Checks

Monitoring for vibration and checking motor voltage, amps, and RPM.

Air Volume Measurement

Measuring the unit's air volume (cfm) and adjusting fan RPM if necessary.

Optional Component Setup

Adjusting settings for optional components like sensors and filters.

Optional Electric Heater Start-Up

Pre Start-Up and Voltage Checks

Performing pre start-up checks and verifying voltage for the electric heater.

Interlock, Airflow, and Temperature Settings

Verifying airflow interlock and setting the unit's operating temperature.

Optional Evaporative Cooling (Recirculating) Start-Up

Installation and Media Checks

Checking installation, pump filter, media orientation, and break-in procedure.

Flow Rate, Bleed-Off, and Auto Settings

Adjusting flow rate, bleed-off, and setting auto drain/fill timers.

Unit Service and Operation

Putting the unit into service after all checks are complete.

Optional Water Wizard Start-Up

Solenoid and Water Pressure Setup

Opening solenoids, setting water pressure, and breaking in the media.

Program Mode and Minimum Cooling

Entering program mode to adjust minimum cooling temperature settings.

Freeze Temperature Adjustment

Entering program mode to adjust the freeze temperature settings.

VAV Unit Operation Checks

2-Speed and Modulating Controls

Checking 2-speed and modulating VFD controls for variable volume operation.

Potentiometer and External Signal Control

Testing potentiometer and external signal inputs for make-up air volume control.

Building Pressure Control Operation

Pressure Sensing and Gauge Settings

Verifying building pressure control operation and photohelic gauge settings.

Recirculating Unit Operation Checks

2-Position and Modulating Damper Control

Checking 2-position and modulating damper controls for recirculation.

Potentiometer and External Signal Control

Testing potentiometer and external signals for return air damper modulation.

Building Pressure Control Operation (Recirculating)

Pressure Sensing and Damper Response

Verifying building pressure control and return air damper response to signals.

Electrical Operation Sequences

Exhaust and Supply Fan Interlocks

Sequence of operation for exhaust and supply fan contacts and related interlocks.

Electric Heat and Evaporative Cooling Sequences

Operation sequences for electric heat and evaporative cooling controls.

Optional Water Wizard Operation

Display Information and Modes

Understanding display readings, indicating lights, and operating modes.

Drain, Flow Test, and Program Modes

Using Drain Mode, Flow Test Mode, and Program Mode for operation and settings.

Troubleshooting: Blower Issues

Blower Does Not Operate

Diagnostic flow chart for troubleshooting a non-operational blower.

Troubleshooting: Motor Overamps

Causes and Solutions for Motor Overcurrent

Flow chart to diagnose and resolve motor over-amping issues.

Troubleshooting: Airflow Problems

Insufficient Airflow Diagnosis

Troubleshooting steps for insufficient airflow, including damper and filter checks.

Excessive Airflow Diagnosis

Troubleshooting steps for too much airflow, focusing on blower speed and filters.

Troubleshooting: Noise and Vibration

Identifying Noise and Vibration Sources

Steps to diagnose and resolve excessive noise or vibration issues in the unit.

Troubleshooting: Electric Heater Issues

Electric Heater Not Operating

Diagnostic steps for an electric heater that does not operate when the supply fan is on.

Troubleshooting: Evaporative Cooler Issues

Evaporative Cooler Not Operating

Troubleshooting steps for an evaporative cooler that fails to operate.

Water Blow-Through Problems

Diagnosing and resolving issues where water blows through the evaporative cooler media.

Troubleshooting: Water Wizard

Improper Water Supply Issues

Steps to correct issues with low or high water supply for the Water Wizard™™ system.

Routine Maintenance Procedures

V-Belt Drive Maintenance

Guidelines for checking V-belt drives for wear, tension, and alignment.

Motor and Wheel Care

Maintenance for motors, including cleaning and lubrication, and wheel cleaning.

Snow Accumulation Management

Instructions for clearing snow from roof-mounted units.

Bearing Lubrication Schedule

Recommended schedule and procedures for lubricating fan bearings.

Filter Maintenance and Replacement

Procedures for cleaning or replacing filters, ensuring correct airflow direction.

Evaporative Cooler Media Care

Maintenance for evaporative cooler media, including cleaning and replacement.

Cooling Coil Inspection and Cleaning

Inspecting cooling coils for corrosion, leaks, and cleaning foreign material.

Chilled Water Coil Fluid Maintenance

Testing and maintaining circulating fluid for chilled water coils.

Fall Maintenance Procedures

Evaporative Cooler Winterization

Draining and preparing evaporative coolers for winter shutdown.

Winterizing Chilled Water Coils

Procedures for protecting chilled water coils from freezing using blow-out or flushing.

Reference Information

Control Center Component Layout

Diagram and identification of components within the typical control center.

Start-Up Checklist

Pre Start-Up and Blower Checks

Checklist for pre start-up tasks and blower-specific checks.

Optional Component Start-Up References

References for starting up optional electric heaters and evaporative coolers.

Maintenance Log

Record Keeping

Template for recording maintenance dates, times, and notes.

Product Warranty Information

Warranty Terms and Limitations

Details Greenheck's one-year warranty, motor warranty, and exclusion of costs.

Greenheck MSX Specifications

General IconGeneral
MaterialStainless Steel
ApplicationKitchen Ventilation
Hood ConstructionWelded
Voltage Options208V
Control OptionsVariable speed control

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